Job Description

We are seeking for a compliant and resilient Senior Import & Export Specialist to oversee and optimise the organisation's international import and export operations, ensuring efficient and cost-effective movement of goods across global markets and aligned with the organization's broader supply-chain and business objectives.

The incumbent is also expected to identify opportunities to improve processes, reduce logistics and trade-related costs, mitigate operational risks, and strengthen the organisation's overall international supply-chain performance.

Job Responsibilities

International Trade & Operations

Oversee end-to-end import and export activities across multiple markets
Manage international shipments, customs clearance, trade documentation and delivery requirements
Ensure shipments comply with applicable import/export regulations, customs requirements and company policies
Coordinate complex or high-value international shipments and resolve operational issues promptly
Monitor shipment performance, lead times, delays and service levels

Trade Compliance & Risk Management

Maintain strong knowledge of customs regulations, tariff classifications, Incoterms, duties, taxes, permits and trade-control requirements
Ensure accurate product classification, customs valuation, country-of-origin determination and trade documentation
Identify and mitigate potential customs, regulatory, financial and supply-chain risks
Monitor changes in international trade regulations and assess their potential impact on the business
Support internal and external customs or compliance audits

Supply Chain & Cost Optimizations

Analyze international freight, customs, duties, and logistics costs to identify savings opportunities
Work with freight forwarders and logistics partners to negotiate service levels and commercial terms
Evaluate shipping routes, modes of transportation and consolidation opportunities
Develop initiatives to improve delivery performance, reduce costs and increase supply-chain efficiency

Stakeholder & Partner Management

Serve as a senior point of contact for international suppliers, customers, freight forwarders, customs brokers and logistics providers
Collaborate with Procurement, Sales, Finance, Warehouse, Operations and Supply Chain teams
Resolve escalated import/export issues and coordinate corrective actions
Build and maintain strong relationships with key logistics and trade partners

Process Improvement & Governance

Develop, review, and improve import/export procedures, policies and standard operating processes
Implement controls to improve documentation accuracy, compliance and operational efficiency
Establish and monitor key performance indicators for international trade activities
Lead process-improvement projects involving logistics, customs, systems and supply-chain operations
Identify opportunities for automation and digitalization of trade processes

Leadership & Strategic Support

Provide guidance and technical expertise to junior import/export personnel
Lead or participate in cross-functional projects involving international trade and logistics
Provide management with reports, analysis and recommendations relating to trade performance, costs, risks, and compliance
Support business expansion into new countries and markets by assessing import/export requirements and operational considerations

Job Requirements

Degree in Logistics or its equivalent
Minimum 10 years of relevant import/export, international trade, logistics, or supply-chain experience
Possess knowledge/experience in Logistic Compliance such as Strategic Goods Control (SGCA), HS Code and Dangerous Goods (IATA DGR) to collaborate with worldwide logistics compliance team
Strong knowledge of customs procedures, international trade regulations, Incoterms, freight operations and trade documentation
Experience in process improvement, cost optimization and trade/compliance systems will be advantageous
Strong analytical, problem-solving, negotiation and stakeholder-management skills
Experience in collaborating with different stakeholders like customers, freight forwarders and customs brokers
Good command of the Japanese language (JLPT N1 level) will be advantageous to liaise closely with Japan headquarter and factories
Experience in Oracle or SAP system will be advantageous

We regret that only shortlisted candidates will be notified.