Key Responsibilities
1. Talent Acquisition & Workforce Planning
- Support recruitment activities in line with F&B business expansion (e.g., sourcing and onboarding staff for new store openings).
- Execute end-to-end hiring processes efficiently to minimize time-to-fill for key operational roles (e.g., chefs, service crew, supervisors).
- Maintain an updated candidate pipeline through active engagement with job portals and recruitment agencies.
2. Employee Relations & Administration
- Manage foreign employee work pass applications, renewals, and quota tracking (WP/SP/EP).
- Support the implementation of employee engagement initiatives to improve retention and team morale.
- Act as a liaison between management and employees to ensure effective communication and timely resolution of workplace issues.
3. Compliance & Compensation Support
- Ensure HR practices comply with Singapore's Employment Act, MOM regulations, and WSH requirements.
- Assist in payroll processing, leave management, and performance-based incentive administration.
- Maintain accurate employee records and HR documentation in accordance with audit and policy requirements.
4. Training & Culture Development
- Coordinate training programs for frontline and new employees to enhance service quality and operational standards.
- Support company culture initiatives, including multicultural engagement and festive celebration activities.
Requirements
- Minimum 3 years of HR experience.
- Knowledge of Singapore Employment Act and foreign manpower policies.
- Proficiency in HRIS systems and workforce scheduling software.
- Experience in the F&B industry or multi-outlet operations preferred.
- IHRP certification or equivalent HR qualification preferred.
