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Key Responsibilities
1. Recruitment & Internship Programme Management
Manage the full recruitment lifecycle for all positions, including sourcing, interviewing, selection, and offer administration.
Partner with Department Heads to understand manpower needs and develop effective hiring strategies.
Oversee internship programmes, including coordination with educational partners and onboarding.
2. Insurance Administration (WICA, FWMI, GHS, GTL, GCI)
Manage and administer all corporate insurance policies, including WICA, FWMI, GHS, GTL, and GCI.
Handle insurance claims submissions, follow-ups, and ensure timely processing.
Manage annual insurance policy renewals and liaise with insurance partners.
3. HR Operations & Policy Management
Develop, review, and implement HR policies, SOPs, and guidelines.
Ensure compliance with statutory requirements and maintain proper HR documentation.
Support HR audits and contribute to operational improvement initiatives.
4. Training & Development
Coordinate internal and external training programmes based on organisational and departmental needs.
Administer training grants, funding applications, and maintain training documentation.
Track staff training participation and ensure compliance with training standards.
5. Employee Grievance Handling
Address employee grievances promptly, professionally, and confidentially.
Provide guidance on HR policies, conflict resolution, and disciplinary procedures.
Escalate more complex matters to management when necessary.
6. Benefits & Grants Administration
Administer employee benefits including government grants, training grants, and related subsidies.
Ensure timely submissions and compliance with grant requirements.
7. Staff Housing & Welfare Administration
. Manage company-owned house dormitory and 3rd-party rented dormitory, including occupancy management, cleanliness standards, maintenance coordination, and compliance with housing regulations.
. Coordinate move-in/move-out arrangements and ensure proper documentation.
. Liaise with landlords, dormitory operators, and internal teams to resolve housing-related issues.
. Support staff welfare initiatives and engagement activities where required.
8. Office Administration Support
Assist in general office administration such as office supplies management, vendor coordination, and procurement tasks.
Oversee BCA licence renewal every three years, including documentation preparation, submission, and compliance with regulatory requirements.
Support administrative processes to ensure smooth day-to-day office operations.
Requirements
Diploma or Degree in Human Resource Management, Business Administration, or related field.
Minimum 3-5 years of HR experience, preferably in a generalist or senior executive role.
Strong knowledge of employment regulations , HR processes, and statutory compliance.
Excellent communication, interpersonal, and problem-solving skills.
High level of professionalism, confidentiality, and accuracy.
Strong organisational ability and capability to manage multiple responsibilities effectively.
Job ID: 138848657