Senior HR & Admin Manager

Key Responsibilities

. Lead the full spectrum of HR functions, including recruitment, onboarding, performance management, employee engagement, compensation, and training & development.

. Working closely with the CEO and key personnel to analyse key data and develop key metrics (cost of hire, attrition/ retention rates, talent pipelines, training costs, OT costs, Levy costs etc.), to develop insights, drive decisions and come up with improvement plans.

. Manage the monthly payroll process, ensuring accurate and hands-on calculation of commissions, incentives, overtime claims including verification of sales invoices.

. Ensure compliance with statutory requirements such as MOM, CPF, IRAS regulations, including work pass applications, renewals, cancellations, tax clearances, and IR8A/IR21 submissions.

. Handle employee relations matters, including grievance management and disciplinary actions, in a fair, consistent, and compliant manner.

. Develop, review, and update HR policies, SOPs, and the employee handbook in accordance with industry practices and regulatory changes.

. Maintain sound knowledge of Singapore Labour Laws, the Employment Act, and MOM procedures.

. Mentor and support the HR team, fostering capability development and improving overall performance.

. Drive and implement employee engagement and retention initiatives to foster a positive workplace culture.

. Provide management with HR reports, data analysis, and strategic recommendations.

. Identify and contribute to process improvements to increase operational efficiency.

. Coordinate and support the planning of employee events, meetings, and training sessions.

. Oversee daily office administration to ensure smooth operations.

. Manage inventory and logistics to maintain adequate stock levels, and assist with inventory checks upon stock arrival.

. Perform other ad-hoc duties and responsibilities as assigned.

Requirements

. Degree in Human Resource Management, Business Administration, or related field.

. At least 5 years of progressive HR experience, with 3 years in a managerial role, preferably within an SME environment.

. Strong leadership, communication, and interpersonal skills.

. Able to work in fast paced & dynamic environment.

. Strong attention to detail and accuracy.

. Proficiency in Whyze, payroll systems, and Microsoft Office applications.