Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
Understanding the guests preferences to ensure that services offered meet their needs.
Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
Approach any additional tasks assigned by superiors diligently and professionally.
Requirements:
O Levels or equivalent.
Able to work rotating shifts, weekends and Public Holidays.
Positive attitude with an outgoing personality and good communications skills.
