In this role, you will be involved in direct participation in managing guest experiences and support international events, ensuring seamless venue execution while gaining MICE sector expertise and fostering cross-functional collaboration.
Venue and Event Operations
- Manage and support assigned events and operational duties (Event specific functions and general venue operations).
- Coordinate site visit logistics and ensure all event signage is prepared accurately and aligned with branding and wayfinding requirements.
- Conduct pre-event operational checks and lead joint inspections with Organisers to ensure smooth handover and takeover of venue spaces.
- Manage and fulfil all logistical and technical requirements requested by Organisers, including equipment setup, service coordination, and event-day support.
- Liaise with cleaning, security, and logistics vendors to ensure services are delivered in line with agreed service levels and timelines.
- Work on event days as required and ensure proper supervision of all events and activities scheduled.
Drive Safety and Compliance
- Conduct regular Fire and Safety inspections to identify hazards and ensure timely resolution in coordination with Organisers and internal stakeholders.
- Manage crowd control and traffic flow during high-footfall events to uphold safety standards and guest experience.
- Perform duties as a trained First Aider and Company Emergency Response Team (CERT) member, supporting on-site emergency response and preparedness (training provided).
Administration and Operational Support
- Raise and track operational work orders promptly and accurately to support efficient event-related service delivery.
- Support procurement activities, including sourcing quotations, raising purchase orders, coordinating vendor services, and verifying invoices.
- Oversee the scheduling, accuracy, and real-time functionality of digital signage systems to ensure timely and clear communication to visitors.
- Receive inquires and obtain and communicate responses in a timely manner.
- Undertake additional duties and cross-functional support tasks as assigned by the Reporting Officer.
Requirements
- Minimum 2 years of relevant experience in Event Operations.
- Strong organizational skills and ability to solve problems under pressure.
- High level of integrity and professionalism.
- Meticulous, detailed, resourceful, independent and a team player.
- Rotating shift work required, including weekends and public holidays as events demand.
