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JOB PURPOSE
Support the promotion, implementation, and program management of Supply Chain Solutions for Future's key customer base.
Drive deeper customer engagement by increasing the number of product lines sold under the program and ensuring effective material management practices are embedded in customer operations.
Contribute to long-term customer retention by creating value-added solutions that optimize inventory, streamline procurement, and increase switching costs for competitors.
PRINCIPAL ACCOUNTABILITIES
Increase the percentage of customer billings done through e-Commerce (as measured by the FIRST Scorecard report).
Achieve this through:
Working alongside Sales Leaders (VP/Director/Manager) to identify and focus on strategic customers.
Assisting in training branch and sales staff on how to position and communicate the benefits of Supply Chain Solutions.
Supporting customer presentations and solution implementation.
Leading program coordination and rollout of Supply Chain Solutions across assigned accounts.
Providing program management oversight and implementation support for cross-departmental supply chain initiatives, with a focus on material flow, inventory accuracy, and demand planning.
KEY RESPONSIBILITIES
Assist in preparing and delivering presentations to potential customers.
Help conduct training sessions for sales and branch personnel.
Participate in the end-to-end implementation of Supply Chain Solutions, ensuring material management processes (inventory control, replenishment, forecasting) are aligned with customer needs.
Attend regular meetings with Sales Leaders to align on customer priorities and planning.
Support the coordination of internal projects related to supply chain initiatives, including program timelines, resource allocation, and risk management.
Gain exposure to consultative solution selling, cross-functional collaboration, and structured program management methodologies.
REQUIREMENTS
A Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
MBA or equivalent postgraduate qualifications are an added advantage, but not mandatory.
Candidates with strong academic qualifications and/or relevant certifications will be considered in lieu of professional experience.
Preferred certifications include:
APICS CPIM (Certified in Production and Inventory Management)
APICS CSCP (Certified Supply Chain Professional)
PMP (Project Management Professional)
Lean Six Sigma Green/Black Belt
KEY COMPETENCIES & ATTRIBUTES
Strong interest in material management, program management, and process improvement.
Good presentation and communication skills able to engage confidently with internal teams and customers.
Willingness to learn and develop consultative selling skills.
Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.
Open to frequent travel (up to 50% of the time).
Self-motivated, organized, and proactive in managing tasks, timelines, and learning opportunities.
Strong analytical skills with the ability to interpret supply chain data and recommend improvements in inventory and materials flow.
Work Location: ESR BizPark@Changi (short walking distance from Expo MRT station)
Job ID: 146933977