Job Description

Academic & Student Services Executive

About Aventis Graduate School

As a premier graduate school in Singapore, Aventis Graduate School offers over 30 accredited postgraduate and master's degree programmes designed specifically for working professionals. In strategic partnership with renowned global universities across the UK and USA, we empower mid-career leaders and executives to upgrade their qualifications.

As our student community expands, we are seeking a proactive, customer-centric Academic & Student Services Executive to grow with us and deliver an exceptional learning experience.

Why Join Us

Growth & Higher Education Sponsorship: Enjoy clear career progression pathways and continuous learning opportunities, including potential sponsorships for higher education and professional certifications.
Global Exposure: Direct engagement with international university faculties, distinguished trainers, and executive students.
Collaborative Workplace: Work alongside an energetic, supportive team dedicated to student success and academic excellence.

The Role & Impact

In this role, you will be a core touchpoint for our postgraduate students and global university partners. You will oversee end-to-end academic administration, student engagement, and operational compliance to ensure high student satisfaction and positive learning outcomes.

Key Responsibilities

Academic & Programme Administration: Manage course timetabling, lecturer deployment, facility bookings, and academic resource planning for seminars and postgraduate modules.
Student Success & Relationship Management: Lead student orientation sessions, resolve academic and operational queries, and maintain warm, professional student support throughout their academic journey.
University Partner Coordination: Act as a key liaison between internal teams and external UK/US university stakeholders to ensure operational alignment and quality assurance.
Process Improvement & Compliance: Assist in developing and refining operational Standard Operating Procedures (SOPs) to maintain high service quality and compliance standards.
Academic Reporting & Data Management: Maintain precise, up-to-date student records, course evaluations, and academic reports for management and quality audits.

Who We Are Looking For

Educational Background: Polytechnic Diploma or Bachelor's Degree in any discipline (Fresh graduates with a strong passion for education and customer service are welcome to apply).
Communication Skills: Excellent written and spoken English, with the confidence to communicate professionally with postgraduate adult learners and university faculty.
Service Mindset: Deep customer-centric attitude with a passion for supporting adult education and career transformation.
Operational Discipline: Highly organized, meticulous with numbers/data, and capable of prioritizing tasks in a fast-paced environment.

Remuneration & Working Location

Package: Competitive Base Salary + Performance Bonus + Professional Development Benefits.
Location: Central Singapore (Convenient access near MRT).
Work Culture: Dynamic, supportive, and executive-focused.