Summary:
The role supports the Strategic PMO team in shaping and delivering priority strategic initiatives. In this role, you'll support multiple projects at once, provide structured advisory input, and help run effective portfolio governance across business and technology initiatives.
Responsibilities
Program Coordination & Delivery Support
- Support the coordination of multiple strategic projects, partnering with business and technology leads to maintain momentum and outcomes.
- Assist with translating strategic objectives into practical roadmaps, workplans and governance routines, and track delivery against agreed milestones.
- Maintain a view of program progress, highlighting slippages, interdependencies, and emerging risks to program managers and the program director.
- Support change management by coordinating inputs, timelines and materials with business and change teams.
Executive Stakeholder Engagement
- Partner with the program managers and program director to prepare structured materials for senior stakeholders discussions.
- Support the preparation of senior‑level communications (e.g., steering committee and ExCo updates), articulating progress, risks, trade‑offs, and decisions required.
- Follow up and facilitate alignment across functions to enable timely decision‑making and coordinated delivery.
Governance, Risk & Delivery Assurance
- Support established program governance routines, including meeting coordination, reporting cycle, and dashboards to drive transparency and control.
- Identify, track, escalate, and help resolve strategic, financial, and delivery risks and issues.
- Support project reviews and health checks to assess delivery confidence and benefits realisation, and coordinate follow‑up actions.
Financial & Performance Oversight
- Support tracking of program financials, including budgeting inputs, forecasting, and variance commentary, partnering with Finance and program owners.
- Assist with maintaining tracking of benefits and KPIs, ensuring alignment with agreed business outcomes.
- Recommend corrective actions and support delivery teams in re-balancing plans when performance deviates.
People & Capability Leadership
- Provide day‑to‑day coordination and support to project managers and workstream leads (as applicable)
- Contribute to building program management and change capability across the organisation by sharing standards, templates, and best practices.
Experience
- 2–4 years of progressive experience in strategy, transformation, or program/project management roles.
- Track record supporting or leading workstreams within large‑scale transformation programs in complex organisations.
- Prior experience in Big‑4, consulting, or equivalent advisory environments strongly preferred.
- Demonstrated ability to work effectively with senior stakeholders (including facilitating decisions and influencing without authority).
- Strong financial, analytical, and structured problem‑solving capabilities.
- Deep expertise in program governance, delivery assurance, vendor management, and change leadership.
- Ability to operate seamlessly between strategic vision and operational detail (e.g., Finance, Actuarial, Data, or Technology domains).
- Resilient and proactive, with a strong sense of ownership, attention to detail, and ability to operate in ambiguity.
- Experience with multiple projects at the same time with different interactions and dependencies.
