Senior Executive (Shared Services), Corporate Services & Governance

Summary

As the Senior Executive (Shared Services) in the Corporate Services &Governance Division, you will play an important role in providing essential administrative, operational and workplace support across DesignSingapore Council through a centralised Shared Services model. This includes supporting day-to-day administrative requirements, the post-award administration of the Council's grants and schemes, as well as other corporate and workplace-related operations.

You will also support the review and improvement of work processes and systems to enhance efficiency and service delivery, while ensuring alignment with relevant governance requirements. As organisational needs evolve, you may also support new or expanded areas of corporate services and workplace operations.

AboutDesignSingapore Council

DesignSingaporeCouncil (Dsg)s vision is for Singapore to be a liveable, loveable, and limitless city by design. As the national agency for design, our mission is to develop the design sector to be globally competitive, champion the use of design for innovation and growth in Singapore, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About the Corporate Services & Governance Division

The Corporate Services & Governance (CSG) division drives organisational efficiency and performance with strong governance, and builds a workplace of pride that embodies Dsg's core values and culture. CSG provides vital services and support in the areas of Workplace Management and Shared Services Governance, Procurement and Finance and Digital Services, to ensure the smooth and efficient functioning of the Council. CSG is part of the larger Organisational Health & Excellence (OHE) group, which also includes the Human Resources (HR) division. OHE's goal is for Dsg to be a loveable place to work in, where staff can perform at their best and have an engaged and fulfilling workplace experience, aligned with organisation values.

About the Shared Services Team

The Shared Services (SS) team is a function under the Corporate Services &Governance (CSG) Division. It provides centralised administrative and operational support to divisions across Dsg, helping to standardise and streamline common processes and deliver services consistently and efficiently.

Responsibilities

This role reports to the Assistant Head of the Workplace Management & SharedServices pillar of the Corporate Services & Governance division at Dsg. Your responsibilities include but are not limited to the following:

1. Provide administrative and operational support to assigned Dsg divisions, including document management, meeting and event coordination, data consolidation and reporting, logistics and other day-to-day administrative requirements.
2. Provide post-award administrative support for Dsg's grants and schemes, including processing approved disbursements, verifying supporting documents, tracking deliverables and maintaining relevant records.
3. Support procurement and payment administration, including handling relevant procurements, performing the Tenderboard Processing Officer (TPO) role for procurement-related transactions, and carrying out Goods Receiving Officer (GRO) duties to facilitate timely and accurate payment for goods and services rendered.
4. Support the review and improvement of operational processes and systems to enhance efficiency and service delivery, while ensuring that administrative processes are carried out in accordance with relevant governance and control requirements.
5. Monitor and maintain relevant operational records, trackers and key performance indicators, and provide timely follow-up on outstanding matters.
6. Undertake other relevant duties and responsibilities as may be assigned from time to time, in line with organisational needs.

Requirements

To meet the challenges of this role, you must be/have:

1. A Diploma with at least 5 years of relevant administrative or operational support experience. Prior experience in grant administration, procurement, finance, corporate services or workplace operations will be an advantage.
2. Strong organisational, planning and time management skills, with good attention to detail and follow-through.
3. Good communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders and a strong service-oriented mindset.
4. Able to work independently and as part of a team, manage multiple priorities and take ownership of assigned tasks.
5. Resourceful, adaptable and comfortable working in a fast-paced and evolving work environment.
6. Comfortable using administrative and digital systems, with an openness to adopting automation and new ways of working.
7. Proficient in Microsoft Office, particularly Word, Excel and PowerPoint.
8. Experience working in a quasi-government agency, public sector or similar governance environment will be an advantage.