Senior Executive

Brief Summary

We are seeking an adaptable administrative professional to support the operations of the Department of Surgery. Your role will focus on enhancing workflow efficiency, implementing digital tools, and optimising processes across multiple divisions.

Responsibilities

• Manage and optimise medical report requests from the Medical Records Office, ensuring compliance with turnaround times. Develop and maintain tracking systems to improve visibility and reduce processing delays. Streamline claims administration by processing submissions per institutional policies while integrating digital tools to enhance accuracy. Provide professional development support through digital portals. Coordinate observership and proctorship documentation, creating standardised workflows for improved efficiency. Facilitate procurement requests in line with institutional regulations, identifying process improvements to reduce cycle times. Organise meetings, managing logistics and utilising digital tools for efficient attendance tracking. Identify inefficiencies in administrative workflows, proposing and implementing improvements and automation solutions. Develop and monitor standard operating procedures and tracking systems, ensuring governance and consistency. Participate in additional process transformation initiatives as assigned.

Requirements

• Minimum degree qualification or equivalent further education in healthcare administration is advantageous. At least 3 years of administrative experience, preferably in a healthcare environment. Proficiency in Microsoft 365 tools (e.g., Copilot, TEAMS, Power Automate). Strong organisational skills and the ability to manage multiple tasks within tight deadlines. Excellent verbal and written communication skills. Capable of working independently and collaboratively in a team setting. Adaptable to changes, leveraging technology to improve efficiency.