IN THIS JOB YOU WILL:
- Plan and coordinate ocean freight shipments from origin to destination
- Book cargo space with carriers and arrange for pickup and delivery of goods.
- Monitor shipment status and provide updates to customers and internal stakeholders.
- Monitor, measure, and manage key performance indicators (KPIs) for vendor performance, ensuring adherence to defined service standards.
- Manage operators files end-to-end
- Prepare and process all necessary shipping documents, including bills of lading, packing lists, and customs declarations.
- Ensure compliance with international shipping regulations and company policies.
- Handle import and export documentation and procedures
- Serve as the primary point of contact for customers regarding ocean freight shipments.
- Address customer inquiries and resolve issues related to shipping, tracking, and documentation.
- Provide exceptional customer service to ensure customer satisfaction.
- Collaborate with internal departments such as sales, customs, and warehouse teams to ensure smooth operations.
- Communicate effectively with colleagues to coordinate shipment details and resolve any issues
- Negotiate rates with carriers and other service providers to ensure cost-effective shipping solutions.
- Monitor and manage shipping costs to stay within budget.
- Be responsible for timely invoicing, input of costs, revenue and other data to facilitate finance month-end closing
- Maintain accurate records of shipments, including tracking information and documentation.
- Update logistics software and systems to manage and track shipments
- Identify and resolve any issues or delays in the shipping process.
- Proactively address potential problems to minimize disruptions.
- Handle any other responsibilities as and when assigned
YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:
- Applicants with knowledge and experiencing in managing Ocean Freight shipments or Bulk Liquids preferred
- Diploma/ degree with at least 3-5 years of relevant working experience
.We regret to inform that only shortlisted applicants will be contacted.
