Senior Executive, Key Account, Intra Asia
Senior Executive, Key Account, Intra Asia
pacific international lines (pte) ltd2-4 Years
Early Applicant
- Posted 17 days ago
- Be among the first 10 applicants
Job Description
Job Responsibilities
- Manage and develop a portfolio of strategic customer accounts, ensuring strong relationships, customer satisfaction, and long-term business retention.
- Serve as the primary point of contact for assigned key accounts, providing proactive support and ensuring seamless service delivery across all touchpoints.
- Respond promptly and accurately to customer enquiries on rates, service offerings, and commercial requirements.
- Lead and coordinate tender submissions for key accounts, working closely with Trade, Pricing, and relevant internal stakeholders to ensure timely, competitive, and compliant proposals.
- Proactively identify, investigate, and resolve customer issues by collaborating with internal departments and external partners to deliver effective solutions.
- Drive business growth within existing accounts by identifying new opportunities, expanding service offerings, and uncovering potential market segments.
- Communicate and promote new services, product enhancements, and service changes to customers, ensuring awareness and adoption where relevant.
- Monitor market developments, industry trends, and competitor activities to provide commercial insights and recommend account growth strategies.
- Conduct regular customer engagements, including business reviews, account discussions, and relationship-building meetings to strengthen partnerships and understand evolving customer needs.
- Bachelor's degree in Business, Marketing, Logistics
- At least 2 years of experience in key account management, sales, or a related field, preferably in the shipping industry
More Info
About Company
Skills:
It Services, Ms Office, Salesforce, Sales, Marketing and negotiating techniques
Skills:
Key account management, Negotiation, Merchandising
Skills:
booking systems , agency services , senior services , shrinkage , Logistics & Warehousing, Supervisory Skills, Organisation Support, Cost Management, Handling bookings, Local Legal Requirement, Upselling, B2b, Contractual Requirements, Partnership Sales, Logistics, Microsoft Powerpoint
Skills:
Salesforce Crm, Sales Administration, Data-backed insights, Data Analysis, Account Management
Skills:
Performance Analyses, Trucking Rates, Sales Reports, Account Reviews, Customer Reporting, Customer Presentations