About the Company
Partner with the business to ensure operational effectiveness and optimal management of human capital within the organisation. By leveraging the transactional support of the People Shared Services (PSS) team, this role bridges HR operations and business strategy.
About the Role
You will advise line managers, ensure statutory compliance, drive frontline retention, and execute day-to-day HR operation interventions for efficiencies. You work closely with hiring team to ensure manning and RTAT numbers are achieved.
Responsibilities
- Assist to execute the Smollan management team's decisions on short-/long-term People initiatives in line with the company's business direction.
- Implement tactical day-to-day People processes across business operations, drive for simplified effectiveness.
- Assess and anticipate HR-related needs proactively, responsible for aligning business objectives with people management.
- Support and facilitate an effective team structure, processes, and operational framework to support the implementation of clients strategic and joint business development plans - proposes cost-effective solutions for workforce optimisation.
- Implement and monitor standardised solutions across Business Units.
- Keeping abreast with new developments in legislative and employee matters.
- Record and supply information on labour turnover (LTO) - total, voluntary, involuntary attrition.
- Complete and submit relevant People (HR) Reports as per the communicated timeline.
- Proactively maintain, manage and provide feedback on the local competitor landscape (C&B and local industry movers and shakers).
- Prepare periodical reports to provide validated People metrics and benchmarks to support business decisions.
- Manage and execute exceptional people experience initiatives, including employee engagement, performance, retention and training environments to ensure an extraordinary place to work.
- Execute change management initiatives across the organisation.
- Establish an Employer Brand/Employee Value Proposition to be the Employer of Choice.
- Drive awareness and socialise Impact & Inclusion across all levels.
- Ensure that People (HR) delivery is in line with all Company Policies and Procedures.
- Involved in other ad-hoc matters or projects as assigned by the line manager from time to time.
Qualifications
- Degree in Human Resource Management, Business Administration, or related discipline.
- Professional certification (e.g., IHRP Certified Associate) is a strong added advantage.
- Bachelor's degree.
- 2 - 3 years of experience in HR with a strong foundation in HR Operations, Recruitment or Payroll.
Required Skills
- Strong organization, communication and conflict resolution skills.
- Demonstrated ability to onboard new employees and manage HR tasks.
- Proven track record in a fast-paced, high-volume environment (FMCG, retail, or agency/BPO experience is highly advantageous).
- Demonstrate experience in developing and implementing People strategies/initiatives to achieve business goals with tangible People metrics.
- Proven HR operational execution and management within fast-changing environments (FMCG, retail knowledge advantageous).
- Demonstrate understanding of the business, its levers for growth, its change dynamics and critical success factors.
- Demonstrate experience in analysing complex data, understanding business implications and making recommendations to the management team.
- Demonstrate experience and knowledge in both strategic and tactical People core functions.
- Solid understanding of the Singapore Employment Act, TAFEP guidelines, and MOM regulations (including the Progressive Wage Model - PWM and COMPASS framework).
- Solid numeracy and quantitative analysis skills.
- Excellent proficiency in office productivity tools (e.g., Google Workspace).
- Ability to work with diverse cultures and multiple levels.
- Deep appreciation of potentially sensitive matters/situations and the ability to handle such situations.
- Strong communication and influencing skills with diplomacy in communicating intended messages in a manner that is respectful and positively received.
- Fluency in English (both written and spoken) is a must.
Fresh Graduates are open to apply if you are eager to learn, highly motivated, curious and looking to kickstart your career in a dynamic environment!
