Senior Executive, Food & Beverage

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

. Lead the team in providing a flawless service and ensure dining customers dining experience are met

. To handle the restaurant's float and banking in of sales in a stringent manner.

. Ensure customer satisfaction are met through feedbacks to ensure high quality, consistent food standards and services

. Use various selling techniques to suggest additional purchases and upsell to customers

. Be present at the front row and attending to customers complaint promptly and professionally

. Provide daily operation roll call and training from time to time

. Responsible for recording of staff meal and minimizing wastages from time to time

. Maintain daily cleanliness for all equipment's and utensils. Ensure cleaning schedule are being carried out on daily basis

. Any other duties as assigned

Job Requirements:
. Minimum GCE N level, certificate in Food and Beverage or equivalent

. At least 2 years of relevant experience in operating an F&B outlet or restaurant at supervisory level

. Able to work on rotating shifts (morning, afternoon and evening) including weekends and public holidays

. Able to work effectively both independently and in a team setting

. Physically fit and willing to travel

. Strong interpersonal and communication skills

. Friendly and approachable with a passion for service