Manage the entire assessment administrative process for PSB and University Programmes for main and re-examination / deferred examination / supplementary examination / quizzes / class tests / mid-term tests / deferred or re quizzes and re class tests.
Liaise with University partners, overseas PSB colleges, appointed vendors, internal / external stakeholders and invigilators on assessment and exam administration matters.
Examination Operations Management
- Manage confidential student and examination data in our student and learning management systems.
- Pre-assessment (Quizzes, Class Tests and Exams)
- Carry out administrative tasks to prepare for assessment (Quizzes, Class Tests and Exams) in face-to-face examination setting which includes:
- Liaise with Lecturers and Module Leaders for pre moderation of examination question paper
- Resource planning including booking of exam venue and invigilator deployment
- Updating examination schedule accurately
- Preparing quizzes, class tests and exams materials for Assessment/ Examination Day held in campus/ online
- Briefing invigilators as needed to ensure smooth running of the assessment/ Examination
Actual Day operations
- Manage face-to-face/ online examination and quizzes, / class test held in Campus
- Ensure the smooth running of the examinations
- Work with invigilators to ensure that exam procedures are adhered to
- Handle academic misconduct cases and any issues on day of examinations
Post-assessment (Quizzes, Class Tests and Exams)
- Carry out administrative tasks for post assessment process for face-to-face assessments, which include:
- Ensuring that the markers adhere closely to the marking of scripts timelines
- Preparing and liaising with academic faculty member for post moderation
- Updating graduating status of students at Examination and Awards Board and in the Student Management System
Prepare and Manage University Examination Board
- Liaise with University Partners for pre and post moderation work
- Carry out administrative tasks to prepare for the Board meeting
Administrative work, including
- Process exam-related procurement/finance matters promptly according to timelines
New programme exam operations
- Attend programme briefings, obtain required information and plan for the 1st assessment / exams
- Liaise with internal and external stakeholders to work out assessment processes and processing timelines
- Draft assessment / exam work process for the new programme
Internal and External Stakeholder management
- Work with School (Operations and Academics) on related examination operations
- Liaise and coordinate with outsourced business partner on the monitoring and tracking of work processes
- Manage the assignment and deployment of invigilators for online and onsite campus exams
Others
- Any other duties as required by the Reporting Officer from time to time.
Requirements
- Degree in any field
- 1- 5 years of experience would be an added advantage (Fresh graduates are welcome to apply.)
- Work experience in managing examinations, or similar environment and role.
- Excellent organizational and multitasking skills
- Strong communication and interpersonal skills with various stakeholders
- Detail-oriented, and able to maintain accurate records
- Ability to priortise workload and meet timeline
- Ability to work under pressure during examination periods.
- Willing to work 1-2 hours beyond the official working hours as and when examinations are mounted in the weekday evening and Saturday.
