Senior Executive/Executive (Examination & Assessment)

This is a 1-year contract role, renewal or conversion is subject to individual performance and headcount availability.

• Manage the entire assessment administrative process for Coventry University Programmes for all class tests, quizzes, coursework and exams (Main and Reassessments)

• Liaise with University, appointed vendors, internal / external stakeholders and invigilators on assessment and exam administration matters

Assessment Operations Management

• Manage confidential student and examination data in our student and learning management systems

Pre Moderation of Coursework (CW) Briefs and Exams Question Paper and Marking Scheme (QPMS)

• Liaison with Lecturers and Module Leaders for pre moderation of CW Briefs and Exams QPMS

• Prepare the documents for upload to CU Sharepoint

• Working with Lecturers and Module Leaders for minor/ major amendments

• Manage and monitor timeline for upload and completion of premoderation

Pre assessment for Quizzes, Class Tests and Exams

• Carry out administrative tasks to prepare for assessment in both / either a face-to-face examination setting or online examination setting which includes:

1. Preparing quizzes, class tests and exams materials

2. Resource booking - classrooms and invigilators

3. Updating examination schedule accurately

Actual Day operations

• Ensure the smooth running of the assessments (Quizzes, Class Tests and Exams) and troubleshoot any issue

• Work with invigilators to ensure that exam procedures are adhered to

• Handle academic misconduct cases and any issues on Examination Day

Post-assessment

• Carry out administrative tasks for post assessment process for both face-to-face or online assessments, which include:

• Managing the marking of CW and answer scripts and timelines

• Preparing and liaising with academic faculty member for post moderation

• Process exam-related procurement/finance matters promptly according to timelines

Exam Board Preparation and Management

• Prepare and Manage University Examination Board

• Carry out administrative tasks to prepare for the Board meeting

• Secretariat to the Exam Board and minutes taking

• Following up on Board matters for Chairs Action

Post Exam Board Operations

• Manage student appeals after release of results

Administrative work, including

• Coordinate appeal board meetings, manage timelines and inform student of outcome of appeals

• Updating graduating status of students in the system

• Liaise with University to ensure the Certificate and Transcripts are issued correctly to students

Internal and External Stakeholder management

• Working within the team on related assessment operations

• Liaising and coordinating with outsourced business partner in the monitoring and tracking of work processes

• Working with Exam Centre on the deployment of the invigilators

• Briefing invigilators as needed to ensure smooth running of the assessment

New programme assessment operations

• Plan and carry out assessments / exams for new programmes

• Attend programme briefings, obtain required information and plan for the 1st assessment / exams

• Liaise with internal and external stakeholders to work out processes and timelines for new programmes, new assessment methods

• Draft assessment / exam work process for the new programme

Support Student related activities

• Support student orientation for the programme(s) and its related activities

• Support student recruitment activities e.g Open House, CU Application Day

• Support Graduation Ceremony activities

• Any other activities as assigned

Student Liaison

• Communicate assessment information to the team to address student enquiries at the front end

• Support Student Liaison operations, where required

Others

• Ad hoc projects as assigned and when required

Job Requirements

• Degree in any discipline

• 1 to 5 years of experience in related field, in managing University examination management or similar environment

• Strong co-ordination and time management skills

• Meticulous with an eye for details

• Experience in process management and working with senior management staff

• Good communication, interpersonal and time management skills