Description
Senior/Executive Director, Strategy & Delivery (Neurology), APAC
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
- We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic area training peer recognition and total rewards program.
- We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.
Job Responsibilities
Pre-Award
- Provides overall strategy and direction of clinical trials, processes and procedures.
- Acts as Scientific Director / consultant as required by the needs of the projects.
- Acts as a primary senior-level contact for customers.
- Participates in customer proposals, Request for Information (RFIs), presentations, proposal defenses and Steering Committees.
- Provides scientific/regulatory oversight and project/therapeutic training to project teams.
- Interacts and collaborates with the Medical Writing department in the preparation of clinical development plans, protocols, investigator brochures, and medical/clinical reports, as required.
- Responsible for coordinating the acquisition of necessary medical/scientific input from outside experts/consultants/advisors.
- Represents the Company by attending industry meetings, speaking engagements, participating in booth exhibitions, etc., and by publishing scientific or industry related articles in industry journals.
- Participates in the development of Standard Operating Procedures (SOPs), medical/scientific tools, training, staffing requirements, etc.
- Interacts with senior management and contributes scientific/medical input to other departments, as appropriate.
Executive Client Management & Business Development:
- Serve as the senior-most operational leader and strategic advisor for top-tier clients, fostering trusted executive relationships.
- Develop and implement strategic client engagement plans to drive long-term partnerships and organizational growth.
- Lead executive governance, resolving high-impact escalations and delivering innovative solutions.
- Present Syneos Health as a leader in clinical development solutions, driving market differentiation.
- Oversee and influence high-stakes proposal development and bid defense strategies.
- Partner with senior business development leaders to secure significant new business and enterprise-wide solutions.
Outcomes:
- Strengthened executive client relationships and expanded strategic partnerships.
- Significant revenue growth from new and repeat business.
- Elevated client satisfaction and reduced escalations.
Strategic Project Delivery Oversight:
- Define and oversee the strategic direction for the delivery of a complex and diverse portfolio of clinical research projects.
- Establish governance frameworks for risk management, performance tracking, and strategic delivery checkpoints.
- Utilize advanced analytics to identify risks, optimize delivery strategies, and drive operational improvements.
- Provide executive leadership to ensure high-quality project outcomes and adherence to corporate objectives.
Outcomes:
- Delivery of transformative, high-impact projects on time, within budget, and to superior quality standards.
- Enhanced portfolio performance through strategic oversight and risk mitigation.
- Increased organizational capability through executive mentorship and operational excellence.
Financial Leadership:
- Maintain accountability for the financial health of a complex and high-value portfolio.
- Develop and implement strategic financial strategies to optimize profitability, resource allocation, and budget management.
- Lead executive negotiations for change orders and out-of-scope activities.
- Ensure financial strategies align with long-term corporate objectives.
Outcomes:
- Superior financial performance and profitability across the portfolio.
- Accurate, strategic financial forecasting.
- Effective financial negotiations with minimal exposure.
Organizational Leadership & Talent Development:
- Inspire and lead a culture of innovation, accountability, and collaboration across the organization.
- Mentor and develop senior project leaders, fostering a pipeline of future executive talent.
- Provide strategic guidance and coaching to senior leaders, driving leadership excellence.
- Champion diversity, equity, and inclusion within project teams and organizational leadership.
Outcomes:
- High engagement and retention of senior project talent.
- Increased organizational capability through leadership development.
- Recognition as a leader in fostering a high-performance culture.
Quality & Compliance Excellence:
- Lead by example in embedding a culture of quality and compliance.
- Oversee strategic quality initiatives to mitigate risks and ensure project excellence.
- Collaborate with senior stakeholders to address systemic quality issues and implement enterprise-level solutions.
Outcomes:
- Proactive risk mitigation and achievement of compliance milestones.
- Effective resolution of systemic quality issues.
Strategic Initiatives and Organizational Innovation:
- Lead and influence enterprise-level strategic initiatives.
- Provide thought leadership to align GPM strategies with corporate objectives.
- Drive innovation and operational excellence across project delivery.
- Champion transformational change management efforts.
Outcomes:
- Successful execution of strategic initiatives.
- Enhanced innovation and competitive differentiation.
- Organizational advancement through effective change management.
QUALIFICATIONS
- Requires a BA/BS in the life sciences, nursing degree, or equivalent education or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical, or biotechnology company
- 15+ years of experience recommended
- Prior cross-functional project management experience within the clinical trial industry is required
- Pharma/CRO experience is required, to include client relationship management
- Thorough knowledge of FDA regulations, drug development, and clinical monitoring procedures is
- necessary
- Must have demonstrated proficiency with ICH/GCP guidelines
- Proven ability to lead large, complex client portfolios and drive strategic business growth
- Exceptional financial acumen and resource management expertise
- Visionary leader with a track record of fostering innovation and delivering transformative solutions
- Superior communication, negotiation, and executive stakeholder management skills
- Demonstrated ability to mentor and develop senior leaders
Impact to the Organization:
The Executive Director, Strategy & Delivery directly influences the strategic success of the organization by delivering transformative project outcomes, fostering executive client partnerships, and driving organizational growth and innovation. This role plays a critical part in establishing the organization as a leader in clinical development and fostering a culture of strategic excellence and innovation.
Join us in delivering groundbreaking clinical research solutions and driving transformative value for clients, patients, and the healthcare industry.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Summary
The Executive Director, Strategy & Delivery serves as a visionary and strategic leader within the organization, overseeing a portfolio of complex, high-value clinical research projects while driving organizational innovation and growth. This role is accountable for advancing client partnerships at the highest executive levels, delivering superior project outcomes, and aligning operations with long-term business objectives. The Exec Dir, Strategy & Delivery plays a critical role in shaping strategic initiatives and influencing key organizational decisions. As a key member of the leadership team, the Exec Dir, Strategy & Delivery provides guidance and mentorship to senior leaders, champions cross-functional collaboration, and ensures that project delivery aligns with corporate goals and client expectations. The success of this role is measured by client satisfaction, business growth, operational efficiency, and leadership impact.
