Introduction
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.
Responsibilities
- Assist Operations Manager in overseeing the operations, which include warehousing and customer service functions.
- Ensure activities performed are adhere to ISO, GDPMDS, 5S standards.
- Lead a team of warehouse and admin personnel to ensure that services provided meet customer's requirements and expectations.
- Establish key performance indicators (KPIs) and monitoring to ensure program targets are met.
- Analyze performance and activity indicators to identify improvement opportunities.
- Control and manage purchases, headcount and overtime.
- Process mapping for new or changed business requirements.
- Drive for cost savings and productivity initiatives for customers.
- Identify and schedule training for warehouse and admin personnel.
- Ensure staff adhere to operational procedures.
Qualifications
- Possess bachelor's degree in logistics or supply chain.
- Minimum 3 years of relevant experience in warehouse operations and customer service.
- Positive mindset, team player and high desire for learning.
- Detail oriented, analytical and innovative.
- Adaptable to fast-moving work environment.
- Good knowledge in Warehouse Management System and hands-on experience with handling electronic devices such as RF scanner.
- Good knowledge in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA)
- Practical Experience in using and creating operations dashboards (e.g. Power BI, Tableau)
- Excellent problem-solving skills and experience in resolving problem creatively.
- Willing to voice out opinions and share best practices to improve operation performance.
- Able to communicate effectively with all stakeholders.
