Senior Executive (Business Support)

Senior Executive (Business Support)

Key Responsibilities

• Maintain comprehensive contract trackers to monitor expiration dates, renewal windows, variations, and key action items to prevent missed timelines.
• Coordinate with internal stakeholders to drive seamless contract renewals, extensions, or formal closures.
• Ensure all contract records, approvals, and supporting documentation are audit-ready and well-maintained.
• Proactively highlight contract risks, compliance gaps, or pending decisions to senior management.
• Monitor billing schedules for assigned contracts, ensuring timely follow-up with Finance and Operations to prevent revenue leakage.
• Reconcile operational service delivery against contract scope and billing requirements.
• Track outstanding revenue matters and escalate unresolved billing issues early to management.
• Maintain opportunity logs, action lists, and progress trackers for new commercial initiatives and business discussions.
• Collaborate with Operations, Finance, and Business Development teams to gather critical inputs for business proposals and project updates.
• Prepare concise business updates, briefing notes, and progress reports for management meetings.
• Support the smooth transition of newly approved business opportunities into operational execution.
• Serve as the central coordination point for cross-functional workflows involving Operations, Finance, and BD teams.
• Develop basic dashboards, summary reports, and trackers to give management clear visibility into operational KPIs and overdue action items.
• Utilize digital tools and AI-enabled software to optimize tracking, data summarization, and administrative efficiency.

Requirements

• Diploma or Degree in Business Administration, Logistics, Supply Chain, Finance, Accounting, or a related discipline.
• Prior experience in contract administration, billing support, finance coordination, commercial support, or logistics operations administration.

• Background in logistics, supply chain, warehousing, or industrial service contracts will be an added advantage.
• High proficiency in Microsoft Office (Excel, PowerPoint, Outlook) with the ability to build and maintain basic dashboards and trackers.
• Comfortable working with digital/AI productivity tools to improve workflow automation, data tracking, and report generation.
• Basic knowledge of Power BI, Power Apps, or Power Automate is a strong advantage.
• Excellent cross-functional communication, strong attention to detail, and a proactive approach to resolving operational and financial bottlenecks.

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Note: Only shortlisted candidates will be notified.

Lai Kok Soon (Jack Lai) Reg No: R24121496

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024