Senior Executive/Assistant Manager (Clinic Ops) #HHLT

Pay: Up to $5,000
Location: Queenstown
Work hours: Monday - Friday, office hours

Job Scope

. Manage service point operations assigned

. Responsible for daily operations of service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems

. Work with other department managers to ensure a positive experience for patients along the continuum of care

. Partner the department managers (Ops & Admin) in achieving customer satisfaction targets

. Responsible for devising innovative services to continually improve service levels and delight customers

. Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached

. Manage business through annual financial budgeting and regular reviews with clinical heads and development of new business

. Manage and conduct appraisals for a group of non-nursing staff providing services in service points

. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.

. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.

. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Requirements

. Minimum Degree in any discipline with few years work experience in healthcare industry

. Healthcare operational experience will be advantageous although not necessary

. Minimum 2 years of experience in managing frontline staff

. Proficient in Microsoft Office (Word/Excel/Powerpoint)

If interested, please email me at [Confidential Information] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).