Senior Enterprise Software Specialist

[Who we are looking for]
As a Senior Enterprise Software Specialist (L3), you are a trusted technical contributor who operates as a technical lead for vendor teams. You bring strong experience in enterprise software or ERP systems, with a solid technical foundation in development and SQL. Prior experience with Ivalua is advantageous but not required however, you will be expected to quickly develop proficiency in Ivalua as part of the role. Your impact extends beyond your own delivery: you shape how solutions are built and maintained and raise the quality bar for all work under your oversight.

[What you will do]
Configuration & Delivery
. Design, configure, and develop enterprise software solutions to meet business requirements, including solutions on the Ivalua SaaS platform used by GeBIZ X.
. Implement large workflows, multi-object data models, and platform extensions independently
. Build prototypes and proof of concepts to validate business needs
. Lead testing activities including defect triage and UAT
. Review vendor-delivered configurations against agreed standards provide structured feedback and track remediation to closure
. Define acceptance criteria for vendor work (test evidence, security checks, performance, documentation, deployment readiness)
. Maintain a vendor quality log to inform updates to standards, templates, and contract deliverables

Standards & Governance
. Lead configuration reviews enforce naming conventions, reuse patterns, and integration standards
. Document architectural decisions using Architecture Decision Records (ADRs), applying the comply-or-explain standard
. Review configurations for security and compliance risks flag deviations from IM8 or agency data classification requirements
. Establish and maintain a minimum review checklist covering permissions, data models, workflow logic, integration touchpoints, auditability, and rollback

Platform & Lifecycle Mastery
. Demonstrate a strong understanding of enterprise application architecture, development patterns, databases, and integration capabilities, and be able to quickly develop proficiency in Ivalua .
. Lead process mapping, workflow design, and business rule configuration across the procurement lifecycle
. Design and maintain integrations with enterprise products (ERP, e-signature platforms), ETL processes, and system interfaces
. Manage data migration and API setup safely, with pre-checks, reconciliation, and backout plans
. Lead resolution of multi-module issues and production bottlenecks proactively reduce platform risk and technical debt
. Create and maintain solution documentation including user guides, technical specifications, test scripts, and support materials

Ownership & Mentorship
. Take full ownership of broad, ambiguously-scoped projects and drive them to successful outcomes
. Mentor junior team members through knowledge sharing, problem decomposition, and constructive feedback

Strategy & Culture
. Translate team goals into actionable plans contribute to project strategy and prioritisation
. Coordinate cross-functional collaboration and facilitate alignment among stakeholders
. Challenge existing processes constructively and drive continuous improvement at team and division level
. Actively share learnings from successes and failures to enhance team performance

[What we are looking for]
General Requirements
. Bachelor's degree or Diploma in Computer Science or related discipline
. Minimum 2 years of experience in procurement, ERP or other enterprise software solution delivery, with hands-on experience in development, low code configurations and SQL (eg. Ivalua, Coupa, SAP Ariba, Mendix, ServiceNow etc.).
. Prior Ivalua experience or certification is advantageous but not required. Candidates must be willing and able to learn and become proficient in Ivalua.
. Strong understanding of business processes, enterprise application workflows, and integration points
. Experience or knowledge in procurement processes such as RFx, Contract Management, Supplier Onboarding, Procurement, and Invoicing is advantageous but not mandatory.
. Experience delivering large-scale, high-availability solutions using Agile methodologies (e.g. SCRUM)
. Proven stakeholder engagement experience across requirements gathering, configuration, UAT, and go-live
. Strong analytical, problem-solving, communication, and interpersonal skills, with the ability to investigate issues using SQL and technical system knowledge, and to learn new enterprise SaaS platforms quickly
. Genuine passion for public service and working for the public good
. Experience in the Singapore Government space preferred
. Knowledge of GCC, SHIP-HATS, and SGTS advantageous
. Familiarity with public sector data protection regulations advantageous
Functional Configurator (additional requirements)
. Proficient in translating business requirements into functional specifications
. Experienced in leading user training and stakeholder presentations
. Able to articulate technical concepts clearly to non-technical audiences
Technical Configurator (additional requirements)
. Proficient in SQL, workflow design, database management, and ETL/EAI configuration
. Experience integrating ERP and enterprise applications with internal or external platforms through APIs, ETL/EAI, or other system interfaces. Prior experience with Ivalua integrations is advantageous but not required.
. Strong technical troubleshooting and system performance tuning skills