Conduct the required daily maintenance and operations of the data center facilities to ensure serviceability of all active and redundancy equipment. This includes performing routine facilities activities such as critical system checks and functional testing
Respond to Mechanical and Electrical alarms/faults, identify trends, and implement corrective actions as needed
Respond and investigate Building Management System (BMS)/ Environmental Monitoring System (EMS) alerts, providing feedback on outstanding issues or events, responding to emergency situations, and being on standby duty as required
Support Data Center projects and any additional and alteration work such as site construction activities and installations, coordination with external contractors and testing in adherence to operational standards within the given timeline
Other duties as assigned that are consistent with the responsibilities and objectives of the role
Technical And Customer Support
Ensure contracted service level agreements and key performance indicators are met or exceeded
Attend to customer requests and deliveries such as installations, coordination with the design & construction, operations requirements to coordinate customer move-in and turn-on, and others
Events And Accreditation Support
Involve in the scheduling, coordination and completion of all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method
Undertake assigned tasks to support the various accreditation, certification and compliance initiatives such as BCA-IDA Green Mark DC/QMS/ISMS/BCMS/PCIDSS/OSPAR, etc as may be required
Comply to all standard operating procedures (SOP), method of procedures (MOP), emergency operating procedures (EOP) and emergency response procedures (ERP) established for the critical environments
Qualifications
We welcome the following applicants:
Degree graduates in Electrical or Mechanical engineering or equivalent qualifications
Candidates without the required academic credentials but with at least 2 years of relevant working experience in Data Center facilities management and operations or facility management experiences (M&E) in building, construction, semiconductors or equivalent
Candidates with more years of relevant working experience in Data Center facilities management and operations may be considered for the Senior Engineer role
Good technical and functional skills and knowledge of facilities management and operations
Able to commit to 24x7 rotating shift duty
Strong communication skills
Working location: 1-Net (East) at Chai Chee / 1-Net (North) at Woodlands