- Job responsibilities:
Supervise and guide Customer Service Officers to meet performance expectations and service quality standards.
Oversee daily operations and assign duties to ensure smooth workflow.
Monitor customer feedback and identify areas for service improvement.
Admin duties - reply email and key in all the data in the system
Perform ad-hoc duties assigned by management - .Requirements:
Min Diploma in Business Administration or equivalent
Minimum 2 years of customer service experienceInterested applicants are welcome to apply online with updated
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