Senior Compliance Manager - Singapore

Background

We are seeking a Senior Compliance Manager to serve as one of the core compliance leads to be based in Singapore, with particular responsibility for regulatory communications, governance, and supervision of our crypto-asset exchange activities, including OTC.

Responsibilities

The successful candidate will act as a key point of contact with the Monetary Authority of Singapore (MAS), and other relevant stakeholders, while partnering closely with internal business, legal, risk, and operations teams. This is a role for a candidate who can combine sound regulatory judgment with practical execution in a fast-evolving digital asset environment. Key responsibilities include:

Compliance Leadership

• Serve as the principal designated compliance officer and data protection officer to the CEO and senior management on regulatory requirements, material compliance risks, product and business initiatives, and risk-based control decisions across both Payment Services Act (PS Act) activities and Digital Payment Token (DPT) operations
• Provide compliance oversight across all trading activities, including OTC dealing, ensuring appropriate controls for market conduct, AML/CFT, Conflict of interest, Third Party/Outsourcing, and Technology risk management, and sanctions
• Support business expansion and growth through regulatory and licensing initiatives, including new licence applications, variations and regulatory approvals as required.
• Support risk assessment exercises and periodic reviews
• Oversee and maintain compliance policies, standard operating procedures (SOPs) and internal control frameworks, ensuring alignment with MAS regulatory requirements, local statutory obligations and Group standards as a HK-listed company
• Coordinate compliance training programs

Regulatory Affairs

• Manage direct communications, regulatory filings, license variations and annual returns with the Monetary Authority of Singapore (MAS) and external auditors
• Assist with regulatory reporting and inspections
• Lead and coordinate regulatory change management, internal audits, remediation, and compliance enhancement initiatives
• Offer practical compliance advice on new products, business initiatives, and operational changes within the Singapore office

AML/CFT Operations

• Oversee the effective execution of customer due diligence (CDD), enhanced due diligence (EDD) and ongoing customer review processes, undertaking or supporting complex cases where required.
• Provide oversight and quality assurance of customer onboarding, periodic KYC reviews and higher-risk customer assessments.
• Review and oversee the investigation of material AML alerts, suspicious activity and financial crime escalations, conducting investigations directly where appropriate.
• Submission of Suspicious Transaction Reports (STRs).
• Oversee transaction monitoring and blockchain analytics activities, including the use of tools such as Elliptic, with direct involvement in complex or higher-risk cases where necessary.
• Review and provide guidance on higher-risk transactions, wallet addresses, sanctions and adverse media alerts and associated escalations.
• Oversee compliance with applicable Travel Rule requirements and support the resolution of complex or exceptional cases.
• Provide guidance and escalation support to operational compliance teams, ensuring material financial crime risks and control deficiencies are appropriately identified, documented and addressed.

Qualifications

Required

• 7 + years of experience in compliance, regulatory affairs, AML/CFT, financial crime, audit, or risk management in regulated financial institutions, cross-border payments or crypto/digital asset firms
• Proven experience engaging with the MAS. Strong knowledge of MAS regulatory expectations, FATF standards and financial-crime typologies affecting digital assets, OTC activities, money transfers, scams and cross-border fund flows
• Familiarity with Retail Consumer Protection Measures by DPT Service Providers and Provision of DPT Services to the Public
• Experience in financial institutions, crypto exchanges, securities firms, payment companies, banks, trust banks, fintech companies, or consulting firms
• Problem-solving mindset, strong understanding of AML/CFT regulations and risk-based approach
• Pragmatic, commercial minded, hands-on personality, comfortable rolling up sleeves and working independently in a fast-moving environment, strong analytical and problem-solving skills
• Strong English and Chinese communication skills

Preferred

• Experience in cryptocurrency, blockchain, Web3, or digital assets
• Experience with blockchain analytics tools (Elliptic, Chainalysis, TRM Labs, etc.)
• Prior experience as a Designated Compliance Officer/MLRO/DPO for a DPT service provider
• Familiarity with the Securities and Futures Act and tokenised capital markets products, Personal Data Protection Act, E-Payments User Protection Guidelines, Shared Responsibility Framework and Anti-scam measures by MPIs
• Comprehensive and demonstrable understanding of financial regulation and global compliance frameworks.
• CAMS, AML/CFT Officer, CISA, CPA, CIA, or similar certifications

What You'll Gain

• Opportunity to help shape the compliance framework of a regulated crypto business in Singapore
• Significant career growth opportunities as the company expands

Reporting Line

• Reporting to: Group Head of Legal & Compliance; and CEO of HashKey Exchange
• Location: Singapore