Senior Community Manager

Company Description

fondi is an innovative virtual English learning app designed to provide a unique and interactive language-learning experience. Users engage in conversations with individuals from over 100 countries using avatars, fostering real-world interaction in a comfortable, judgment-free environment. Without requiring users to reveal their faces, fondi ensures an inclusive platform that prioritizes comfort and enhances English proficiency.

About the Role

We are hiring a Senior Community Manager to lead the strategic development of our community ecosystem. This role is designed for a leader who can define clear content standards, build scalable systems, and position the community as a core pillar of the product experience.

This position focuses on long-term strategy, governance, and community quality. The successful candidate will establish a strong vision for community engagement, ensure consistent content standards, and build frameworks that support sustainable growth.

Key Responsibilities

• Define and maintain high content quality standards across community platforms
• Lead the long-term community strategy aligned with business and product goals
• Develop scalable editorial and governance frameworks
• Create and execute a 12-month community roadmap with measurable objectives
• Mentor moderators, contributors, and junior team members
• Collaborate with product, content, and leadership teams to integrate community insights
• Report on community performance, engagement metrics, and strategic insights

Requirements

• Minimum 5 years of experience in community management, content leadership, or related roles
• Demonstrated experience building and scaling high-quality online communities
• Strong written communication and editorial judgment
• Ability to articulate and implement a clear vision for community content standards
• Experience presenting strategic initiatives to senior leadership and stakeholders
• Proven ability to design systems, processes, and frameworks that scale

What We Offer

• Fully remote work environment
• Competitive salary package
• Defined career progression toward Head of Community
• Ownership of community strategy from day one
• A leadership team that values community as a core business priority