Job Description

We are looking for an experienced, responsible and service-oriented Full-Time Clinic Assistant to join our family medical clinic.

Requirements

Minimum GCE N-Level / O-Level, NITEC in Nursing or Higher NITEC
Minimum 1 year of working experience in a GP clinic in Singapore
Experience with SGiMED is preferred
Familiar with the Government and private healthcare/panel claims and able to submit claims independently
Familiar with emergency drugs and emergency kits (e-kits), including routine checking and maintenance
Able to perform medication and consumable stock-taking
Able to receive and enter stocks accurately into SGiMED
Familiar with medication dispensing and general GP clinic operations.
Able to handle difficult or demanding patients calmly, tactfully and professionally
Basic IT proficiency
Good command of spoken English
Ability to communicate with Mandarin-speaking patients is an added advantage
Good learning attitude and strong service mindset are essential
Must be passionate about healthcare and patient care
Responsible, punctual and able to work independently
Must be able and willing to work rostered evening shifts, specially during the weekends and Public Holidays
Singapore Citizens / PRs preferred

Main Duties

Patient registration, appointments and enquiries
Medication dispensing and billing
Government, corporate and private claims submission
Stock-taking and SGiMED inventory entries
Checking emergency drugs and e-kits
Assisting doctors with daily clinic operations
Handling patient enquiries, feedback and difficult situations professionally
General clinic administration

Employment Type: Full-Time
Work Location: MacPherson, Singapore
Working Arrangement: Rostered shifts, including evenings, weekends and Public Holidays

Interested candidates should submit an updated résumé stating their GP clinic experience, SGiMED experience, claims-handling experience and earliest available start date.