Senior Client Services Executive, Treaty Reinsurance

Brief Summary

We are seeking a detail-oriented individual to manage end-to-end claims processes and contribute to various client-focused initiatives. This role offers the opportunity to collaborate with multiple stakeholders and support key business functions.

Responsibilities

• Oversee the management of claims from initiation to resolution, ensuring compliance with contractual obligations and timely reporting. Conduct quality control on claims data and reporting identify and rectify any contract drafting errors. Analyze claims data, update reserves, and assist in the negotiation and settlement of claims while escalating complex issues as necessary. Track renewals and new contracts, validating terms and accounting arrangements, to ensure accurate revenue scheduling. Process premiums and adjustments according to prescribed timelines liaise with outsourced partners for processing instructions. Foster and maintain client relationships, addressing discrepancies and ensuring timely provision of reports. Collaborate with team members, provide support during peak periods, and assist in the onboarding of new hires. Engage in process improvement projects and contribute to knowledge sharing to enhance service delivery. Monitor operational performance against budgetary targets and maintain strict adherence to compliance and audit standards.

Requirements

• Degree or equivalent experience in Finance, Accounting, Mathematics, or a related field. A minimum of 3 to 4 years of experience within the insurance or reinsurance industry. Proficient in MS Office Suite. Strong interpersonal and communication skills, with the ability to engage effectively across all organizational levels. Excellent organizational and time management abilities. Functional understanding of claims management processes, market dynamics, and the legal and regulatory landscape. Meticulous attention to detail and professional demeanor. Capability to work independently and in a fast-paced environment, demonstrating effective negotiation and project management skills.