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Senior Business Support Specialist, Operations
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Senior Business Support Specialist, Operations
dsv contract logistics pte. ltd.- Posted a month ago
- Be among the first 10 applicants
Job Description
Responsibilities
- Assist Operations Manager in overseeing the operations, which include warehousing and customer service functions.
- Ensure activities performed are adhere to ISO, GDPMDS, 5S standards.
- Lead a team of warehouse and administration personnel to ensure that services provided meet customer's requirements and expectations.
- Establish key performance indicators (KPIs) and monitoring to ensure program targets are met.
- Analyze performance and activity indicators to identify improvement opportunities.
- Control and manage purchases, headcount and overtime.
- Process mapping for new or changed business requirements.
- Drive for cost savings and productivity initiatives for customers.
- Identify and schedule training for warehouse and administration personnel.
- Ensure staff adhere strictly to operational procedures.
Qualifications
- Minimum 3 years of relevant experience in warehouse operations / customer service.
- Positive mindset, team player and high desire for learning.
- Detail oriented, analytical and innovative.
- Adaptable to fast-moving work environment.
More Info
Key Skills
Work in A Fast Paced Environment
Analyze Issues
Logistics & Warehousing
About Company
Skills:
counting stock, Organizing Information, Organising Stock, Sorting, Shipping Management, Logistical Tasks, Warehouse Administration, Prepare Shipments, Warehousing, Customer Enquiry Handling, Inventory Management, Pack goods, Warehouse Management, Supply Chain Management, People Management
Skills:
Change Management, Microsoft Office, Ad Hoc Reporting, Microsoft Excel, Emergency Services, shifts schedules, Fault Finding, emergency operations, Engaging Stakeholders, Team Leadership, Business Continuity Planning, Service Operations, Compliance Issues, check-in duties, Inventory Management, Incident Reports
Skills:
Chemical Process Technology, Production Planning, Inventory Management, Manufacturing Operations, Workplace Safety Practices, Chemical Engineering
Skills:
Identity & Access Management, Cloud Services, Cloud Infrastructure, Tcp/ip, AWS, Big Data Architecture, Work in A Fast Paced Environment, Container Operations, Computer Proficiency, Computer Science, Troubleshooting, Alibaba Cloud, Resource Allocation, system performance, Site Reliability Engineering, System Availability
Skills:
It Service Management, Incident Management, It Operations, ITIL frameworks, Operational Processes, Service Monitoring, Service Management Tools, Production Support