Senior/Business Operations Associate

Business Operations & Project Support

• Plan and coordinate site staff deployment to meet diverse project requirements and client expectations.

• Monitor manpower utilisation and support budget planning to optimise operational efficiencies and project profitability.

• Work closely with project managers to ensure smooth and timely project delivery.

• Maintain strong client relationships and serve as a key point of contact for operational matters.

Business Development & Tender Support

• Support the preparation of tender submissions, proposals, and fee quotations.

• Collaborate with cross-functional teams to gather information required for tender documentation.

• Assist in the development of commercial proposals and ensure accurate costing for manpower components.

HR & Recruitment Coordination

• Coordinate with HR on manpower needs, including recruitment, interview scheduling, and resource planning.

• Provide manpower information required for client proposals and project onboarding.

• Support new staff deployment and ensure readiness for project assignments.

Operational Administration

• Track and monitor manpower-related costs, purchase orders, and project expenses as needed.

• Prepare periodic operational reports and updates for management review.

• Maintain structured documentation and ensure compliance with internal processes.

Qualifications & Experience

• Diploma or Degree in Business Administration/ Management / Operations (with focus on operations, supply chain, or strategy).

• 5+ years of experience in business operations, project coordination, manpower planning, or related functions.

• Proven experience in client coordination and cross-functional teamwork.

• Background in tender preparation, manpower budgeting, or project financial support is advantageous.

Skills & Competencies

• Strong organisational and coordination skills with attention to detail.

• Ability to manage multiple projects and timelines simultaneously.

• Excellent interpersonal and communication skills for effective client and stakeholder engagement.

• Analytical mindset with the ability to interpret manpower or cost data.

• Proactive, resourceful, and adaptable to operational changes.

• Proficiency in MS Office Suite (Excel, Word, PowerPoint).

Core Attributes

• Client-oriented and responsive.

• Strong sense of accountability and reliability.

• Collaborative team player.

• Process-driven with continuous improvement mindset.