Job Overview: Are you passionate about driving growth and innovation in the property management sector Join us as our Senior Business Development & Operations Manager specializing in Strata Management for the MCST market in Singapore. In this role, you will spearhead strategies to expand our footprint in Singapore's dynamic real estate market, focusing on residential and commercial strata-titled properties. You'll be at the forefront of cultivating partnerships, enhancing client relationships, and leading our team to new heights.
Responsibilities
- Strategic Expansion: Develop and implement business growth strategies tailored for strata management, identifying new markets and untapped opportunities within Singapore's urban landscape.
- Client Acquisition and Retention: Build and maintain robust relationships with property developers, management corporations, and other stakeholders to secure and expand our client base.
- Market Analysis: Conduct thorough market research to stay ahead of industry trends, competitor activities, and regulatory changes affecting strata management.
- Proposal Development: Lead in the creation of compelling business proposals and presentations that highlight our unique value proposition in strata management services.
- Negotiation and Contract Management: Negotiate contracts with potential clients, ensuring beneficial terms for the company while maintaining high client satisfaction levels.
Performance Metrics: Set ambitious yet achievable targets, track performance metrics, and adjust strategies to meet financial and growth objectives.
Requirements
- Educational Background: A Bachelor's degree in Business Administration, Real Estate, Marketing, or a related field.
- Experience: At least 8-10 years of proven experience in business development, with a focus on property management, especially MCSTs in Singapore.
- Preferably, 3+ years in a senior or leadership role within the strata management sector or related fields.
- Industry Knowledge: Strong understanding of the strata management industry in Singapore, including legal frameworks like the Building Maintenance and Strata Management Act.
Skills
- Strategic Thinking: Ability to devise and implement strategic business plans that align with organizational goals.
- Communication: Exceptional verbal and written communication skills, capable of persuading and engaging at all levels of business interaction.
- Networking: A knack for building and leveraging professional networks to benefit business outcomes.
- Analytical Abilities: Proficient in market analysis, data-driven decision-making, and forecasting.
- Certifications: Certifications such as the Accredited Strata Manager (from ASM or APFM) are preferred.
Personal Attributes
- A proactive, self-driven approach with the tenacity to pursue new business avenues.
- A collaborative mindset, with the ability to work closely with cross-functional teams.
- Adaptability to the fast-paced and ever-evolving real estate landscape.
- Strong commitment to customer excellence.
