Senior Business Development Manager

Job Responsibilities

Business Development & Sales

• Develop and execute strategic sales plans to achieve annual revenue and gross profit targets.
• Identify, qualify, and pursue new business opportunities within the life sciences sector.
• Use the consultative sales strategy to effectively overcome client objections and maximize sales activity within assigned territory (Local / Overseas)
• Perform appropriate prospecting activities to identify qualified prospects for new business development
• Manage the complete sales cycle from lead generation to contract award.
• Prepare and present commercial proposals, quotations, and technical solutions.
• Make formal sales presentations and follow-up calls to prospective new business accounts
• Collaborate with appropriate internal resources to develop comprehensive sales presentation materials tailored to the account.
• Maintain sales pipeline and forecast accuracy through CRM tools.
• Negotiate pricing, contracts, and commercial agreements.
• To manage partnerships with equipment suppliers and 3rd party service provider

Customer Relationship Management

• Develop and maintain strong relationships with key customers and stakeholders.
• Ensure high levels of customer satisfaction and repeat business.
• Proactively identify opportunities for cross-selling and upselling.

Market Development

• Monitor industry trends, regulatory changes, and competitor activities.
• Identify emerging market opportunities and new service offerings.
• Participate in industry conferences, exhibitions, industry related events, and networking activities.
• Contribute to marketing campaigns, product launches, and business growth initiatives.
• Develop channel partnerships and strategic alliances with equipment manufacturers and service providers.

Proposal & Tender Management

• Coordinate responses to RFQs, RFPs, and tender submissions.
• Collaborate with technical, engineering, and quality teams to develop winning proposals.

Internal Collaboration

• Work closely with Operations, Validation, Calibration, Finance and Quality teams.
• Support project kick-off and customer handover processes.

Reporting & Administration

• To report to the Business Development Director
• To lead the Sales Team
• Maintain accurate records of customer interactions and sales activities.
• Provide monthly sales reports, forecasts, and market intelligence updates.
• Track KPIs and performance against business objectives.

Job Requirements

• Bachelor's Degree or Diploma in Engineering, Life Sciences, Biotechnology, Pharmaceutical Sciences, Business, or a related discipline
• Minimum 5 years of business development or sales experience.
• Experience within pharmaceutical, biotechnology, medical device, engineering, validation, calibration, or consulting industries preferred.
• Proven track record of achieving and exceeding sales targets.
• Experience managing key accounts and strategic customer relationships
• Excellent spoken and written English communication skills, with Chinese a bonus
• Excellent administration skills

Skills & Competencies

• Strong business acumen and commercial awareness.
• Excellent presentation and negotiation skills.
• Strong communication and interpersonal skills.
• Ability to understand technical and regulatory requirements.
• CRM and Microsoft Office proficiency.
• Self-motivated with strong organisational and time management skills.
• Able to work independently and within a team environment.

Personal Attributes

• Results-oriented and entrepreneurial mindset.
• Strong relationship builder.
• Professional and customer-focused.
• Proactive problem solver.
• Adaptable and resilient in a dynamic business environment.
• Good eye for detail
• Well presented