Senior Business Change Manager, Implementation, Asia Pacific

. Act as Business Implementation Manager for Global Accounts:

• Manages the technical implementation in the business.
• Together with Sales and the ONE IT engages with the (potential) client as the responsible person to onboard the client in DSV.
• Sign off the proposed Business Requirement Document to initiate integrations, and align the scope with the customer.
• Together with the ONE IT aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.
• Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
• Ensures that all local stakeholders are aligned. & committed to the projects.
• Ensures that all local contributors have committed to the plan and are delivering on time and on quality.
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising - during Hypercare period.

. Close cooperation with Group Integration office(CINTO), in establishing/maintaining current & future work process /protocols for BIMs globally.

. Analyze any current EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.

. Understand our EDI & API services and guide customers/sales towards API First.

. API - take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

. Assist in migrating customers from legacy platforms, onto future corporate platforms.

QUALIFICATIONS

(Skills, knowledge, and on the job abilities required to carry out the job proficiently)

. Experience in business change management, particularly in logistics or supply chain.

. Strong knowledge of EDI, API integrations, and related technologies.

. Proven experience in leading cross-functional teams and complex systemintegrations.

. Strong stakeholder management and communication skills.

. Ability to drive process improvement and standardize operations acrossteams.

. Experience in troubleshooting and supporting post-go-live transitions.

. Leadership skills in mentoring and educating teams.

EDUCATION AND/ OREXPERIENCE

. Bachelor's degree in Business, Supply Chain, Logistics, IT, or related field (MBA preferred).

. 6-10 years of experience in business change management or systems integration in supply chain/logistics.

. Experience with migrating from legacy platforms.

. Knowledge of API and EDI integration best practices.