Job Description

Ready to step into a leadership role Take ownership of our front desk - coach the team, manage the busy periods, and make sure each patient visit goes to plan. Fixed day hours and a supportive group behind you.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

Run the front desk day-to-day and resolve operational issues independently
Coach and develop the team uphold service standards
Manage difficult situations and service recovery
Audit appointments, recalls and records suggest improvements
Carry out the administrative work behind daily clinic operations

What we're looking for

Solid front-desk experience plus team supervision or training experience
Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence
Calm and organised comfortable owning settlement and daily operations
A local diploma or equivalent (required)
Rotating roster including one weekend day

Why join us

$2,800-$3,400 by experience CPF and full statutory benefits
A 5-day work week with two rest days, no nights - day shifts 8:30am to 6:15pm, public holidays off
Reward Leave, outpatient insurance, leadership and referral incentives
A leadership seat in an established three-clinic group