Senior Business Analyst (Pricing and Billing)

Job responsibilities:

• Requirements Analysis & Elicitation - Prepare comprehensive Business Requirements Documents (BRDs) focused on pricing models, billing structures, and client invoicing mechanisms.
• Define detailed functional specifications based on business requirements or user stories related to pricing and billing workflows.
• Analyse and propose to-be business and operational processes for pricing and billing, perform impact assessments and estimations.
• Collaborate with Technology teams to ensure proposed solutions align with business needs and regulatory requirements.
• Monitor and manage risks/issues related to scope creep and requirement changes.
• Translate business requirements into test scenarios and support User Acceptance Testing (UAT).
• Provide Train-the-Trainer sessions on pricing and billing enhancements.
• Maintain subject matter expertise in pricing strategies, billing systems, and corporate banking products.
• Clarify test findings escalated by QA teams and classify them as defects or change requests.
• Perform impact assessments and estimations for project change requests.
• Ensure compliance with financial services policies, procedures, and industry practices related to billing and pricing.

Key requirements:

• Experience in designing user journeys for pricing and billing features on digital banking channels.
• Knowledge of competitor offerings (e.g., DBS, Citibank) in pricing and billing.
• Exposure to API, Host-to-host, and SWIFT-based billing integrations.

Requirements:

• Bachelor's degree in commerce, Computer Science, or related field.
• MBA or equivalent postgraduate qualification is preferred.
• Professional certifications in Business Analysis or Financial Services are an advantage.
• Minimum 10 years of experience as a Business Analyst in the Pricing & Billing domain within Corporate Banking.
• Strong understanding of corporate banking products including Current Accounts, Virtual Accounts, and Sub-Accounts.
• Experience with pricing frameworks, billing engines, invoicing cycles, and reconciliation processes.
• Familiarity with KYC/CDD and account opening procedures.
• Proven track record in analysing and implementing pricing and billing solutions with operational and technological impact assessments.
• Understanding of technology platforms and integration points (no coding required).