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ShopBack

Senior Business Analyst - Payments

2-6 Years
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  • Posted 10 days ago
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Job Description

Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel - not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop - and looking for bold, driven individuals to join us.

The Role
We are looking for a Business Planning & Strategy Analyst to join our Regional Payments team. In this role, you will work closely with the Strategy & Planning team to provide strategic insights to the business across our Payments Products / Services. The ideal candidate is one who has both the technical savviness to wrangle with data and design comprehensive solutions, as well as the business acumen to partner with different stakeholders and generate actionable insights.

Your Adventure Ahead

    • Serve as a key analytical partner to business stakeholders, managing and prioritising data needs across teams to enable informed, data-driven decision-making.
    • Collaborate closely with local leads to understand business priorities and help develop commercial and marketing strategies based on your insights and recommendations.
    • Define key performance metrics and build reporting tools to track, visualise, and communicate performance to stakeholders.
    • Develop and own key processes across various topics including sales productivity, campaign management, competitive intelligence, and more.
    • Support the development of business plans and forecasts for Financial Services business unit.
    • Strengthen data reporting standards for Financial Services by partnering with internal data teams and leveraging on in-house data tools.
    • Drive efficiency and scalability across workflows by implementing automation and AI-driven solutions.

Essentials to Succeed

    • Bachelor's degree in Business Analytics, Math, Engineering, Finance, Economics, or a related field.
    • 2 to 4+ years of experience in analytics, business planning, or business strategy.
    • Strong Expertise in SQL, spreadsheets and data visualization tools is a must.
    • Strong analytical and problem-solving skills, with extensive experience in data analysis and modeling.
    • Strong project management skills, with the ability to manage multiple projects and priorities, as well as communicate complex ideas to a variety of stakeholders
    • Comfortable with ambiguity and able to navigate complex, rapidly changing environments
    • Familiarity with market research, competitive analysis, and financial modeling is a plus.
    • Understanding of the payments ecosystem is a plus
    • AI Adoption: Demonstrated use of AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale
ShopBackers DNA
Grit -We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger- We value hard work, and having relentless drive.
Speed -We move fast and have a bias for action, all to deliver maximum impact.
Impact -We focus on results, always aiming for the best possible outcomes and timelines.
Growth -We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers
Career progression pathsand opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning teamon a journey to global scale.
Competitive compensationbased on your performance.
Candid, open, and collaborative culturewhere feedback is valued, for everyone to grow and improve every day.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

More Info

About Company

ShopBack is a cashback reward program available across the Far East and Australia. It allows online shoppers to receive a small percentage of their purchases on the platform, paid for through affiliate programs by the merchant. The platform also provides coupons, voucher codes, and comparison features.

Job ID: 135466291