Senior beautician/manager

Job Summary

We are seeking an experienced Beautician / Salon Manager to lead daily salon operations while delivering expert eyelash extension and nail services. You will drive team performance, ensure excellent customer service, and maintain a professional salon environment.

Responsibilities

• Lead daily salon operations to ensure smooth workflow and high service quality
• Manage and motivate beauty therapists and salon staff to achieve performance goals
• Plan and coordinate staff schedules, appointments, and daily activities for operational efficiency
• Monitor staff performance and enforce high standards of customer service and professionalism
• Address customer enquiries, feedback, and service recovery to maintain client satisfaction
• Maintain cleanliness and a welcoming atmosphere in the salon environment
• Oversee inventory levels, equipment maintenance, and beauty product supplies to support service delivery
• Support sales initiatives, promotions, and strategies to boost revenue and enhance customer retention
• Ensure compliance with company policies, service standards, and operational procedures