Senior Associate/Executive, Operations (Settling-In Programme), Migrant Worker's Centre

Who we are.

Pioneering workers rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, 7 trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

Because Every Worker Matters.

The Role

Senior Associate/Executive, Operations (Settling-In Programme) (Migrant Worker's Centre)

About MWC

Set up in 2009, Migrant Workers Centre (MWC) is a non-governmental organisation whose mission is to champion fair employment practices and the well-being of migrant workers in Singapore, by pursuing four main pillars: Fairness, Assistance, Integration, and Representation.

Find out more about MWC here: https://www.mwc.org.sg/

Responsibilities

• Carry out daily operation and management of the training centre
• Plan and schedule course dates accordingly
• Liaise with Training Administrator on course curriculum development and identify associate trainers
• Manage customer service and corporate account relationships to maintain high service standards.
• Monitor and evaluate trainee feedback on course administration and facilities and follow up on corrective actions where necessary.
• Support any other ad-hoc tasks or projects assigned by supervisor/management

Requirements

• Diploma or Bachelor's degree in any field.
• Fresh graduates are welcome to apply.
• Prior work experience in the government agencies will be an advantage.
• Experience engaging with diverse or vulnerable communities (e.g., migrant workers) is highly advantageous.
• A good team player with a willingness to learn
• Able to work independently and perform under pressure
• Problem solving and decision-making skills
• Proficiency in MS Office (PowerPoint, Word, Excel etc)
• Good report writing, time management, and organisational skills.
• Genuine commitment in supporting the well-being and rights of migrant workers.
• Willingness to work on weekends, as it's a requirement of this role.
• Tamil, Bengali, Burmese, Vietnamese speaking will be an added advantage.

Other Information

• Work Location: MWC Recreation Club @ 51 Soon Lee Road