Job Description
Job Description :
Singtel is where Technology meets Purpose.
We're building an AI-first telco for the future-connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.
From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.
At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.
This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.
Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.
How You will Make An Impact:
- Support the BCM Manager in implementing and maintaining the Networks Group Business Continuity Management (BCM) programme in accordance with organisational policies, regulatory requirements, and ISO 22301 standards.
- Coordinate the periodic review and maintenance of the Networks Group BCM Policy, Guidelines, Business Impact Analysis (BIA), Risk Assessments (RA), and BCM Plans to ensure they remain current and effective.
- Work closely with Department BCM Coordinators to facilitate the development, review, and continual improvement of departmental BCM plans, ensuring consistency with enterprise BCM requirements.
- Coordinate BCM programme activities, including BIA and RA reviews, plan maintenance, management reviews, internal audits, external certification audits, and the timely closure of follow-up actions.
- Plan, organise, and coordinate BCM exercises and simulation exercises to validate business continuity and crisis response capabilities, and track improvement actions arising from the exercises.
- Work closely with HR Learning department to schedule and track BCM CBCI certification program, BCM awareness program and ITIL4 training program for Network to enhance business continuity awareness and preparedness across the organisation.
- Prepare BCM reports, dashboards, presentations, and management updates to support programme governance and management decision-making.
- Support continual improvement initiatives by monitoring emerging BCM trends, regulatory developments, and industry best practices, and recommending enhancements to strengthen the Networks Group BCM programme.
- Perform any other BCM-related duties and projects as assigned by the BCM Manager.
Skills for Success:
- Diploma in Business, Risk Management, or a related discipline.
- At least 3 years of relevant experience in Business Continuity Management, Risk Management, Crisis Management, Operational Resilience, or a related field. Experience in the telecommunications or information technology industry will be an advantage.
- Good understanding of Business Continuity Management principles and ISO 22301 requirements. Relevant BCM certifications (e.g. ISO 22301 Foundation, ISO 22301 Lead Implementer, CBCI or CBCP) will be an advantage.
- Good analytical, communication, report-writing, and organisational skills.
- Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Project.
- Able to work independently with minimal supervision while collaborating effectively with cross-functional stakeholders.
- A proactive team player who can perform effectively in a fast-paced and dynamic environment.
Are you ready to say hello to BIG Possibilities
Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.
More Info
Key Skills
Business Continuity Management (BCM)
Risk Assessments (RA)
BCM Policy Guidelines
ITIL4
Business Impact Analysis (BIA)
BCM Plans
About Company