Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you.
Responsibilities
- Perform KYC review and contact customers for periodic review and KYC related matters
- Conduct phone verification and liaise with customers and/or follow up with them on missing documentation/information
- Perform NS Cruise screening of alert and case management to ensure sanction/non-sanctions cases are properly disposed
- Investigate and handle complaints till resolution and handle escalation of cases from the regulators
- Prepare and tabulate monthly complaint management reporting
- Ensure assigned tasks are completed within stipulated timelines with efficiency and accuracy
Requirements
- Bachelor's Degree
- Strong interest in financial services, particularly equities trading
- Basic analytical skills with proficiency in Excel and Word
- A team player with strong organisational abilities and a keen eye for detail
- Good communication and interpersonal skills
- Fast learner, capable of adapting to a fast paced environment
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location
Singapore-DBS Asia Central
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Nov 28, 2025, 4:09:02 PM
