We are looking for a proactive and self-motivated Senior Associate / Assistant Manager, Client Remediation, be part of our regulatory excellence team within our Digital Green Fintech Group in shaping the future of financial innovation, financial technology, and sustainable technology.
This role will work closely with the Regulatory Compliance and Client Services Team to ensure the firm's global regulatory obligations are met.
There will be an opportunity of conversion from 1 year contract to perm, subjected to good work performance and manpower resources required.
Responsibilities:
- Support remediation efforts including but not limited to gather and validate missing or outdated client information through Request for Information (RFI) exercises and follow-ups
- System migration support that includes but not limited to validating audit trail data, data entry, client support and/or due diligence
- Any other ad hoc regulatory-driven remediation exercise
- Identify risks or irregularities during remediation and work collaboratively with the relevant stakeholders (e.g. Compliance, Client Services, Ops etc) for resolution.
- Provide backup support for client services and/or client due diligence as and when required
Requirements:
- Bachelor's degree or equivalent experience with min. 3+ years of relevant customer service and due diligence experience within financial services/ fintech/ cryptocurrency industry
- Familiarity with corporate client structures and compliance best practices
- Good working knowledge of financial regulatory requirements, AML risk implication and KYC related topics.
- Detail-oriented, analytical, proactive and adaptable in a dynamic environment
- Diligent and committed to delivering high quality results within tight deadlines
- Ability to handle sensitive information with discretion and maintain confidentiality
- Proficient in both English and Mandarin, with strong written and verbal communication skills to effectively work with external clients and internal stakeholder
