Job Description
Senior Assistant Manager, Registrar's Office
Posting Start Date: 17/10/2025
Schemes of Service: Corporate
Division: Registrar's Office
Employment Type: Fixed Term
The successful candidate will get the opportunity to work with multiple stakeholders within and outside the Registrar's Office to drive innovation and digital transformation in Registrar's Office. He/She will be involved in analysing and interpreting data to support policy and strategic decision-making and contributing to digital transformation and innovation initiatives that enhance operational efficiency and service delivery.
Job Responsibilities
Data Analysis, Reporting and Migration support
- Collate and analyse student-related data from various sources to identify trends, patterns and actionable insights to inform policy development and strategic planning
- Develop and maintain reports and dashboards to present key performance indicators and generate strategic insights
- Support data migration projects through data retrieval, validation, cleaning, field mapping, and assisting with testing and user acceptance processes
Innovation and Digital Transformation
- Review current operational processes and identify areas for improvement
- Propose innovative solutions using Artificial Intelligence (AI), automation tools or other emerging technologies to enhance efficiency and increase productivity
- Work with stakeholders to execute process enhancements and automation
Project and System Implementation
- Collaborate with cross-functional teams to envision future business requirements for new systems, e.g., PET/CET
- Play a pivotal role in designing, developing, and implementing system solutions to streamline operational workflows
- Conduct user system testing, troubleshoot issues and provide constructive feedback on the system functionalities
Job Requirements
- A recognised degree in Data Analytics, Computer Science, Information Technology or a related field
- 3-5 years of relevant work experience in data analysis, transformation, system development and implementation
- Strong analytical skills and proficiency in AI, data analysis and business intelligence tools (e.g. Python, R, Microsoft PowerBI etc.)
- Open minded team player who keeps the team goals in view
- Good communications skills in both written and spoken to handle diverse stakeholders
Key Competencies
- Ability to apply logical reasoning and systems thinking to solve problems and make sound recommendations.
- Excellent verbal and written communication
- Meticulous and detail-oriented
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint
- Customer service oriented and possessing a positive attitude to approach work challenges
