Senior / Assistant Manager, Finance (12 months contract)

Accounts Receivable & Collections

• Manage end‑to‑end billing and accounts receivable processes, ensuring compliance with organisational policies and statutory requirements.
• Ensure accurate and timely issuance of invoices in accordance with established billing procedures.
• Prepare and post journal entries related to receivables, collections, and revenue transactions.
• Maintain accurate records of receipts, refunds, and customer accounts.
• Perform income, customer account, and bank reconciliations to ensure accuracy and completeness.
• Administer monthly revenue accruals and revenue recognition.
• Prepare bad debt provisions where applicable.
• Maintain and update the customer master database.
• Monitor outstanding receivables and follow up with customers and internal stakeholders on collections.
• Liaise with customers and relevant departments to resolve billing, collection, or reconciliation discrepancies.
• Review existing credit control and billing processes and recommend improvements to enhance efficiency.
• Perform reconciliation to ensure the completeness and accuracy of daily GL interfaces from National Billing System (NBS) / EASIPOS.

Month‑End and Year‑End Closing

• Prepare and post month‑end accounting entries, including AR and revenue‑related journals.
• Ensure bank and AR clearing accounts are reconciled and cleared as part of month‑end closing.
• Prepare and update monthly AR ageing reports and actively follow up on overdue balances.
• Assist in the preparation and submission of financial reports to MOHH and other government agencies
• Support monthly variance analysis between actuals and budget / projections..
• Assist in monitoring monthly revenue performance to ensure accuracy, completeness, and timeliness.

Automation & Process Improvement (PRA / Macro / Digitalisation)

• Identify opportunities to automate AR, billing, reconciliation, and reporting processes to improve efficiency and controls.
• Develop and implement automation solutions using tools such as Excel macros, power Query, Power Automate or PRA platforms.
• Streamline manual workflows to reduce processing time, minimise errors, and enhance data accuracy.
• Collaborate with Finance and IT teams to improve system interfaces, data integration, and process flow.
• Design and maintain automated reports and dashboards for AR monitoring and management reporting.
• Document workflows, automation logic and user guides to ensure sustainability, governance and knowledge transfer.

Other Responsibilities

• Review and implement Standard Operating Procedure (SOPs) and Work Instructions (Wis) for finance operations as and when required.
• Support National Billing System (NBS) and other system implementation, enhancement, or upgrade projects.
• Support internal and external audits, including preparation of supporting schedules and documentation.
• Perform other duties as assigned by the Reporting Officer.

Job Requirements

• Degree in Accountancy, Finance, or a related discipline.
• Minimum 2-4 years of relevant experience in Accounts Receivable, billing and/or financial accounting.
• Good understanding of finance systems and processes, including financial reconciliations, month-end closing, reporting, and proper accounting treatment, particularly in Accounts Payables and Accounts Receivables management.
• Proficiency in Microsoft Excel (e.g. Pivot & vLookup) and PowerPoint.
• Experience with ERP or billing systems (e.g. SAP, Oracle or healthcare billing system such as NBS, iPharm).
• Strong analytical and problem-solving skills with attention to detail.
• Able to work independently and meet tight deadlines in a fast-paced environment.
• Proactive, with a continuous improvement mindset.
• Demonstrates a high level of integrity, accountability, and ownership of work.
• Strong organisational and time management skills with the ability to multitask and prioritise effectively.
• Experience in process automation using tools such as Excel Macros / VBA, Power Query / Power Pivot, Power Automate or other RPA tools, will be highly advantageous.
• Ability to identify opportunities for process improvement and digitalisation.
• Experience in developing automated reports, dashboards or workflows is an advantage.