Senior/ Assistant Manager, Clinical Quality Improvement & Medical Governance

What you'll be doing

• Coordinate and support clinical quality, patient safety, and quality improvement training programmes and workshops

• Manage the planning and execution of QI workshops, including scheduling, logistics, communications, participant registration, and stakeholder coordination

• Support Quality Assurance and Clinical Services committees, including preparation of reports, presentations, documentation, and meeting minutes

• Manage incidents and serious reportable events, including conducting root cause analysis (RCA), tracking follow-up actions, and supporting quality assurance processes

• Collect, analyse, interpret, and present quality and safety data to support operational and clinical improvement initiatives

• Prepare dashboards, reports, metrics, and presentations to monitor programme outcomes and drive data-informed improvements

• Coordinate project proposal submissions, review processes, faculty engagement, and project review sessions

• Monitor compliance with programme timelines, project deliverables, and reporting requirements

• Collaborate closely with clinicians, administrators, faculty members, and multidisciplinary stakeholders to support quality and patient safety initiatives

• Develop and maintain policies, SOPs, guidelines, templates, checklists, and programme documentation

• Identify opportunities for workflow enhancement, process optimisation, digitalisation, and continuous improvement initiatives

• Maintain and update website content and communication materials related to quality and training programmes

What we're looking for

• Bachelor Degree in Healthcare Administration/ Public Health/ Nursing/ Life Sciences/ Medicine or related discipline

• 3 - 6 years of working experience in healthcare quality improvement/ patient safety/ clinical governance/ healthcare operations/ programme management or related healthcare settings

• Experience with healthcare systems, digital tools, AI, or automation initiatives will be an advantage

• Strong understanding and practical exposure to Quality Improvement methodologies such as Lean, Six Sigma, PDSA, RCA, Clinical Audit, or other continuous improvement frameworks is essential

• Proficient in Microsoft Office applications including Excel, PowerPoint, and Word

• Familiarity with patient safety principles, incident management, and healthcare quality assurance processes preferred

• Strong analytical and problem-solving skills with experience in data analysis, reporting, and presentation preparation

• Excellent communication, organisational, stakeholder management, and interpersonal skills

• Positive, proactive, detail-oriented, and able to manage multiple priorities in a fast-paced healthcare environment

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click Apply Now button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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