Senior Application Analyst Programmer (Calypso)

Project Description:Our client is the corporate and investment banking arm of The Group, world's 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank's futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large-scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.
We are seeking a talented Calypso Application Analyst Programmer to join our dynamic Capital Market Department!

As a Calypso Application Analyst Programmer, you are responsible of supporting users of IT applications and to respond their requests and resolve their incidents. You play a pivotal role between Business and all other IT roles on Run related topics. Following CMI Run processes standards and recommendations shared by Run Control Tower and contributes to their improvement. You will be either part of the Filire Support Team or part of a Delivery Team and take part to the Support Community.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API's, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade...), Back Office (Summit, Calypso...), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

The Repo and Secured Funding (RSF) IT division, works across the full value chain to sustain business activity and enable its acceleration.

Within Post trade IT, this role aims to develop on the Calypso back office package, in project mode as well as maintenance, and to support the run the bank function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Responsibilities:

- Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication throughout the incident lifecycle. Proactive identification of workarounds. Effective coordination of stakeholders during significant incidents. Clear and timely communication to users, senior management, and other IT stakeholders.
Handle user requests promptly and effectively. Prioritizing requests based on urgency and impact. Escalating requests when necessary while remaining the primary point of contact for the user.
Drive sustainable solutions to prevent recurring issues. Identifying root causes of incidents and defining remediation actions. Proposing solutions such as feature development, automation, or online help updates for recurring requests.
Serve as the primary communication channel between IT and stakeholders. Collaboration with other support engineers, users, and other CMI and CAGIP stakeholders. Potential involvement in complementary tasks such as testing or business analysis.
Follow CMI Run processes, standards, and recommendations provided by the Run Control Tower, actively contributing to their improvement.

- Application Monitoring
Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime.
Process and issue daily, weekly, and monthly reporting on data quality.
Streamline processes to minimize manual intervention.

Incidents and Requests management (from business users and other IT teams)
Provide level 2 application support to back office users.
Analyse and manage incidents/requests.
Coordinate incidents impacting several teams.

Problem Management and continuous improvement
Identify recurring problems and eliminate them.
Provide requirements to build team for bug fixing and improvements.
Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
Put in place trainings for business users to reduce the number of daily requests from business to IT.
Process improvements.
Coach more junior team members as required.

Change improvement
Release testing.
Performance analysis.
Production deployment and validation.
Production releases on weekend (rotating schedule within the team).

Mandatory Skills Description:

- Minimum 7 years of hands-on experience with Calypso as a back office.
- Experience on Calypso versions 16 and 18.
- Hands-on experience in Calypso Back office functionalities: Engines, Events, Filters, Reporting Framework, ScheduledTask, Message / Swift messages, Transfers, Settlement Delivery Instructions, Accounting, Pricers, and Workflows.

Reconciliation process:
Understanding of financial assets (Repos, Bonds, securities) and trade lifecycle.
Experience with regulatory reporting (MMSR).

Technical:
Basic knowledge of Java, PL/SQL & Linux.
Good knowledge in UNIX platform and database management systems ( SQL, Oracle, Sybase, Big Data)
Experience with automation frameworks and libraries.
Proficiency in scripting languages (Python, Shell script, PowerShell, SQL)
Valuable exposure to tools & technologies like Elastic Search, Grafana, Prometheus, Kibana, Control-M, KAFKA, Confluence, Jira, Gitlab, MQ Series
Experience in DevOps tooling (GIT, Maven/Graven/Nuget/Ansible, Jenkins)
Experience with Docker/Kubernetes.

Functional:
Experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations with a commendable grasp of financial products (Treasury, FX, Credit, IRD, Bonds, RSF, etc.)
In-depth knowledge of Confirmations, Settlement, Positio,n and Accounting modules.
Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.

Other Professional Skills and Mindset:
Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
Excellent problem-solving and analytical skills.
Ability to work under pressure.
Appetite to follow technology trends and participate to communities.
Eagerness to learn and adapt to new technologies.
Strong perseverance and diligence towards attaining goals and effective time management.
Passion for sharing expertise and grow team members skills.
Autonomous, self-motivated, and excellent team player.

Nice-to-Have Skills Description:

Any Object-oriented language: Java for our Calypso platforms
Domain-Driven design and Microservices: springboot
Exposure to Capital Markets applications