Security Engineer II

Responsibilities:
. Expertise with Thales Cloud Application Security platform
. Provide comprehensive service to our customers, including proactive monitoring, configuration, integration assistance, and post-sales assistance
. Act as a trusted advisor, providing a high quality of troubleshooting, investigation, and consultation when requested by customers
. Take ownership and deal with issues, work with internal Thales support, research, development and product functions to deliver actionable intelligence that will inform future product enhancements

Job Requirements:
. At lest 2 years experience in tech support, networking, or SOC
. Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and effectively.
. Strong customer service skills, comfortable interacting directly with customers
. Familiarity and experience with network protocols and standards - HTTP/S, SSL, DNS, TCP/IP
. Familiarity and experience with OWASP top 10 risks
. Familiarity with common web technology concepts such as HTML, Javascript, JSON, and REST APIs
. Analytical and problem-solving mindset with the drive to research and learn in pursuit of solutions
. Advantage for experience in scripting languages: Python, Bash
. Bonus points - Experience with AWS or Azure
. Relevant education degrees or professional certifications are desirable.