Security Engineer

Responsibilities

• Provide Level 1 and 2 support for assigned security projects, including onsite troubleshooting, root cause analysis, and detailed incident reporting.

• Implement and configure various security products, ensuring seamless integration with existing infrastructure.

• Create comprehensive documentation for project requirements, configurations, and operational procedures.

• Adhere to the project implementation lifecycle, ensuring timely and successful project delivery.

• Provide after-sales support, including product incident escalation and 24x7 technical support (on a rotational basis).

• Conduct user training sessions and knowledge transfer to empower users and enhance security awareness.

• Integrate security products with existing systems, ensuring optimal performance and security posture.

Job Requirements

• Degree in Computer Science, Computer Engineering, Information Engineering, or a related field.

• 1 - 5 years of experience in a security system integrator environment.

• Networking concepts, including TCP/IP, firewalls, switching, and routing.

• Practical experience setting up and managing Windows/Linux servers and virtual machines.

• Coding/scripting skills are desirable.

• Ability to provide after-hours and weekend/public holiday support as needed.

• Working experience and knowledge of system infrastructure, with a passion for exploring security products.