Security (CCTV) System Engineer

Roles & Responsibilities

• Install, configure, test, and commission IP CCTV and video surveillance systems, including cameras, NVRs, recording servers, storage, and Video Management Systems (VMS).
• Configure and support VMS platforms such as Milestone XProtect and Axis Camera Station, including camera integration, recording settings, user access, alarms, and client workstations.
• Set up and troubleshoot supporting IT infrastructure, including Windows servers, network switches, IP addressing, VLANs, and storage systems.
• Configure video analytics and integrate CCTV systems with access control, intercom, and other security systems according to project requirements.
• Conduct site surveys and assess installation locations, network connectivity, and system requirements.
• Diagnose and resolve hardware, software, network, recording, and system performance issues, coordinating with vendors when required.
• Perform preventive and corrective maintenance, including system health checks, configuration backups, and approved firmware and software upgrades.
• Carry out system testing, failover verification, and Factory and Site Acceptance Tests (FAT/SAT), and support User Acceptance Testing (UAT).
• Prepare and maintain technical documentation, including system configurations, network diagrams, test reports, service reports, and handover documents.
• Coordinate with project managers, customers, subcontractors, and suppliers to deliver work within the agreed scope and schedule.
• Provide customer training and technical guidance on system operation and basic troubleshooting.
• Follow site safety requirements, cybersecurity policies, and company procedures, and provide onsite or after-hours support when required.

Requirements

- Diploma or Degree in Information Technology, Computer Engineering, Electronics, or a related discipline.

- At least 2 years of relevant experience in CCTV, security systems, or IT infrastructure deployment and support.

- Hands-on experience with IP cameras, NVRs, and Video Management Systems (VMS). Experience with Milestone XProtect or Axis Camera Station is an advantage.

- Good understanding of networking, including TCP/IP, IP addressing, VLANs, PoE, and network troubleshooting.

- Familiarity with Windows Server, server hardware, RAID, and storage configuration.

- Experience with Active Directory, Hyper-V, SQL Server, or high-availability systems is an added advantage.

- Knowledge of video analytics, access control, and intercom integration is preferred.

- Ability to read technical drawings and network diagrams, troubleshoot independently, and prepare clear technical documentation.

- Good communication and teamwork skills, with a customer-focused approach.

- Willingness to work onsite and provide after-hours or standby support when required.

- Relevant certifications, such as Milestone, Axis, CCNA, or Microsoft certifications, are an advantage.