Job Description
Responsibilities
The ADSO Evaluation and Investigation team, working closely with the Search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and corresponding search results page to reflect the real user experience of the search function.
Responsibilities
1. Conduct comprehensive evaluations and in-depth analyses to proactively detect user experience problems, identify new growth opportunities, and provide business insights.
2. Independently managed the full lifecycle of search evaluation projects, initial planning and delivery frameworks, ensuring high-quality and efficient execution and actionable analytical insights.
3. Establish and refine operational standards, evaluation methodologies, and SOPs related to search evaluation in collaboration with cross-functional teams.
4. Act as a bridge between technical and operational teams, facilitating effective communication, training, and standardization initiatives to ensure consistency.
5. Drive efficiency improvements by driving the optimization of operational infrastructure, tools, and processes, ensuring timely delivery.
6. Efficiently manage ad-hoc tasks and urgent business requests related to search projects, demonstrating adaptability and proactive problem-solving capabilities.
Qualifications
Minimum Qualifications
1. Bachelor's degree or above.
2. Minimum of 2 years of work experience in Product operation, Project Management.
3. Proficient in both English and German, with both languages serving as working languages. This ensures effective communication with business stakeholders across English and German-speaking markets, including the accurate use of professional terminology and participation in external vendor meetings conducted in these two languages. Mandarin proficiency is also required, as it is mandatory for daily liaison with the China team in the China market and the accurate communication of business information.
Preferred Qualifications
1. Solid understanding of search engine mechanisms and familiarity with TikTok or similar social media platforms; responsive to user behavior, content ecosystems, and opportunities for user growth.
2. Strong analytical capabilities, adept at leveraging data-driven insights to identify issues, influence strategic decisions, and drive effective solutions.
3. Excellent communication skills with the ability to work effectively across multiple teams and to manage cross-functional operational efforts. Project management experience will be preferred.
4. Flexible, adaptable, proactive and self-motivated, and demonstrated ability to perform well in a highly dynamic, rapidly changing environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
