Summary Of The Role
This role is accountable for driving revenue growth, market expansion, and profitability by developing and managing customer accounts and prospects within an assigned territory and/or customer segment. The position plays a critical role in strengthening Lubrizol's market position and achieving sustained market leadership in the Medical Components segment of the Medical Devices market in Southeast Asia through value-based selling and strategic account management.
Key Activities
- Implement sales strategy through value creation approach to designated direct customers.
- Expand Lubrizol's footprint by identifying, developing, and converting new business opportunities
- Strengthen key customer relationships to drive long-term partnerships and share-of-wallet growth
- Execute disciplined forecasting, budgeting, and pipeline management to support business predictability
Responsibilities / Accountabilities
- Provide market information and sales direction on existing/ prospective customers of the SEA region.
- Own and grow revenue from existing and prospective customers within the SEA region by executing aligned sales and account strategies.
- Develop and implement customer-specific value propositions that address current and emerging market needs.
- Build and manage strong relationships with external and internal key decision-makers
- Develop and execute Customer Interface Strategies (CIS) for strategic and high-value accounts
- Follow up and handling of customer complaints in co-operation with logistics group
- Capture and translate Voice of the Customer (VOC) insights into actionable growth initiatives
- Maintain accurate and timely commerical reporting, including call reports, sales forecasts, pipeline updates and expense reports
Education / Certification
Requirements (education, experience, competencies and specific job requirements):
- Engineering degree or graduation
- Management degree preferred
Experience And Skills
- Minimum 10 to 12 years of relevant commercial experience, preferably in medical devices, medical components, polymers, or a related B2B industry
- Strong background in professional sales, key account management, and business development
- Demonstrated ability to drive growth through value selling, strategic negotiations, and customer relationship management
Competencies For The Role
- Driving Success
- Communicating Information
- Creating Innovations
- Evaluating Problems
